What are the responsibilities and job description for the Shift leader position at Firehouse Subs?
Job Overview
We are seeking a dedicated and experienced Shift Leader to oversee daily operations in our casual dining establishment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Shift Leader, you will play a crucial role in managing the kitchen and front-of-house staff, ensuring that all aspects of the restaurant run smoothly during your shift. Must have open availability
Duties
- Supervise and coordinate the activities of kitchen and service staff to ensure efficient operations.
- Train, mentor, and develop team members to enhance their skills and performance.
- Maintain high standards of food quality, presentation, and safety in compliance with health regulations.
- Assist in budgeting and inventory management to optimize operational costs.
- Handle customer inquiries and complaints with professionalism and resolve issues promptly.
- Collaborate with management to implement strategies for improving service quality and customer satisfaction.
- Ensure that all staff adhere to company policies, procedures, and safety standards.
Skills
- Strong background in food service management with experience in casual dining environments.
- Excellent team management abilities with a focus on training development.
- Ability to thrive in a fast-paced environment while maintaining attention to detail.
- Strong communication skills for effective interaction with both staff and customers.
- Previous experience in restaurant management operations is a plus.
Join our team as a Shift Leader and contribute to creating memorable dining experiences for our guests while fostering a positive work environment for our staff.
Job Types: Full-time, Part-time
Pay: $13.50 - $15.50 per hour
Expected hours: 35 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Paid training
- Vision insurance
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Experience:
- Manager in the food industry: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Commute:
- Bentonville, AR 72712 (Required)
Ability to Relocate:
- Bentonville, AR 72712: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $16
