What are the responsibilities and job description for the Sr. Manager, Non-Trad Development, Firehouse Subs, US&C position at Firehouse Subs?
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Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
Job Summary: Non-Traditional restaurants act as a vital part of the high-growth objectives and success of the Firehouse Subs® brand. The Sr. Manager, Non-Traditional Development, FHS US&C serves as the key business partner and brand liaison for non-traditional & institutional partners in the US and Canada, and is responsible for all non-traditional development, including analytics, strategy and execution.
This role will be based in Jacksonville, FL in a hybrid schedule being in office Monday -Thursday and remote on Friday.
The Sr. Manager is also responsible to support franchisees for anything related to their restaurant business including operations and profitability. They work with the franchisees to help them grow a valuable, successful business. In partnership, they work to understand areas of opportunities in sales, traffic, operations, profitability, restaurant image, and growth and help identify improvement plans and recommendations to be able to drive results. In addition, the Sr. Manager is responsible for identifying and evaluating new business opportunities for non-traditional development across several verticals, including airports, malls, universities, and other alternative formats.
The Sr. Manager, Non-Traditional, FHS US&C will spend time with non-traditional & institutional partners in market and in restaurants, developing deep knowledge of the franchisees’ business and action planning alongside them to increase the success of their businesses and a positive presence of the Firehouse Subs® brand. The Sr. Manager will support investment-oriented aspects of the franchisees’ business, including development, growth, remodeling, and equipment investments.
This position involves reporting on and presenting key business initiatives to Senior and Executive Management on a routine basis.
Roles And Responsibilities
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 120 countries and territories. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®. These independently operated brands have been serving their respective guests, franchisees and communities for decades. Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support. Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc.
Job Summary: Non-Traditional restaurants act as a vital part of the high-growth objectives and success of the Firehouse Subs® brand. The Sr. Manager, Non-Traditional Development, FHS US&C serves as the key business partner and brand liaison for non-traditional & institutional partners in the US and Canada, and is responsible for all non-traditional development, including analytics, strategy and execution.
This role will be based in Jacksonville, FL in a hybrid schedule being in office Monday -Thursday and remote on Friday.
The Sr. Manager is also responsible to support franchisees for anything related to their restaurant business including operations and profitability. They work with the franchisees to help them grow a valuable, successful business. In partnership, they work to understand areas of opportunities in sales, traffic, operations, profitability, restaurant image, and growth and help identify improvement plans and recommendations to be able to drive results. In addition, the Sr. Manager is responsible for identifying and evaluating new business opportunities for non-traditional development across several verticals, including airports, malls, universities, and other alternative formats.
The Sr. Manager, Non-Traditional, FHS US&C will spend time with non-traditional & institutional partners in market and in restaurants, developing deep knowledge of the franchisees’ business and action planning alongside them to increase the success of their businesses and a positive presence of the Firehouse Subs® brand. The Sr. Manager will support investment-oriented aspects of the franchisees’ business, including development, growth, remodeling, and equipment investments.
This position involves reporting on and presenting key business initiatives to Senior and Executive Management on a routine basis.
Roles And Responsibilities
- Perform strategic, competitive and partnership analysis for non-traditional development to assess Firehouse Subs priority non-traditional channels and venues (e.g. airports, universities & offices, travel & toll plazas, military bases, etc.)
- Manage partnerships and business development with key concessionaires and franchisees, including sourcing new partners and structuring new development deals and partnerships
- Utilize data, analytics, geospatial platforms, and other planning tools to evaluate growth opportunities, ROI and payback, and conduct market optimization studies
- Broad cross-functional scope including brand standards, compliance, operations, development, business development, franchising, finance, legal, brand marketing, format innovation, technology, design and image, menu adoption and performance management
- Transform national plans into applicable opportunities for non-traditional business
- Attend relevant trade shows to represent Brand, acquire industry knowledge, and build relationships and source new opportunities
- Own development pipeline responsibility and can deliver defined number of openings per year
- Navigate governmental and institutional processes, particularly around RFP and permitting processes
- Network across other non-traditional business leaders of other RBI brands
- Bachelor's degree required
- 5 years’ experience in business development, strategic development, franchising, operations, real estate, restaurants, hospitality or other related fields
- Experience in general business management, including understanding P&Ls, finance and non-traditional businesses
- Results-oriented individual that possesses demonstrated ability to manage multiple projects, in a fast-paced work environment with a lean team
- Strong time-management and organizational skills with high attention to detail
- Ability to build and maintain relationships with franchisees, vendors and suppliers, and inspire and influence others without having direct authority
- Exceptional negotiation, verbal and written communication skills, and the confidence to present to senior decision makers.
- Proficient in Microsoft Office core product suite (e.g. Excel, PowerPoint)
- Ability to travel up to 25% of year
Benefits at all of our global offices are focused on physical, mental and financial wellness. We offer unique and progressive benefits, including a comprehensive global paid parental leave program that supports employees as they expand their families, free telemedicine and mental wellness support.
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations. RBI's policy applies to all terms and conditions of employment. Accommodation is available for applicants with disabilities upon request.
Salary : $40
