Facilities Operations Supervisor

Job Description

SCOPE OF POSITION:

Responsible for implementing and ensuring that the operations of Maintenance Team Members are efficient and productive in completing assigned projects and duties and in compliance with company standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following is a list of the main duties and responsibilities. However, other duties may be assigned as deemed necessary by management. All duties must be performed in accordance with Tribal, Federal, and other applicable requirements, organizational specific policies, procedures and practices.

• Supervises projects as well as the repair and maintenance of all building and grounds equipment in proper working condition. Ensures all worn parts are replaced and maintains parts inventory stock.
• Ability to adapt to multiple environments and rapidly changing situation while maintaining professional and effective communication.
• Ability to self-start work while working independent of daily check-ins and maintain a high level of positive energy in all job functions.
• Responsible for the day-to-day scheduled and unscheduled maintenance of all mechanical assets via the Computerized Maintenance Management System (CMMS) software to ensure operations stay on schedule.
• Troubleshoots with maintenance personnel in maintenance discrepancies, orders and tracking parts.
• Defines, reviews, and updates the scope and task relationship of all maintenance service contracts.
• Reviews all invoices, assuring accuracy of billing per contract pricing.
• Reviews and audits work orders for completion and accuracy
• Assists Facilities Supervisors and maintenance personnel to determine maintenance requirements for all new assets.
• Administers proper maintenance tracking to ensure all scheduled maintenance requirements are being performed to all assets.
• Evaluates equipment performance and recommends upgrades or replacements as needed to enhance efficiency and reliability.
• Establishes development and implementation of preventative maintenance schedules for existing equipment and facility assets to prevent breakdowns and prolong asset lifespan.
• Provides precise and timely information and reports across multiple platform assets to any member of the facilities team as required
• Creates, revises, reviews and executes the Maintenance Programs within the CMMS software.
• Create and track departmental KPI’s and metrics.
• Work with purchasing to develop, improve, and/or renew contracts with pricing favorable to the budget. Responsible for the overall management of the maintenance functions in the absence of the Facilities Manager.
• Responsible for implementing safety programs to ensure all Team Members and guests are provided a safe, hazard free environment.
• Maintains certifications as required for the operation of company equipment and vehicles.
• Ensures work is performed within the scope of all applicable OSHA and company safety standards as well as all applicable codes and regulations.
• Conducts daily inspections of property and project areas to ensure efficient operations and to assist in the troubleshooting of any problems or breakdowns.
• Monitors and ensures that all maintenance and repairs of problems throughout the property are prioritized and correctly completed including closing of the work orders in the maintenance management system.
• Advises management of repairs, replacements and maintenance necessary in assigned areas.
• Works within budgetary constraints to be cost effective and efficient.
• Maintains the highest level of confidentiality.
• Responsible for maintaining a consistent, regular attendance record as outlined in the FireKeepers Casino Hotel Attendance Policy.
• Outstanding example of and a credit to FireKeepers Casino Hotel.

SUPERVISORY RESPONSIBILITIES:

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include maintaining sufficient staffing levels; interviewing, hiring, and training Team Members; planning, assigning, and directing work; appraising performance; rewarding and disciplining Team Members; addressing complaints and resolving problems.

Job Requirements

MINIMUM REQUIRED QUALIFICATIONS

An applicant’s education, training and experience must be sufficient to demonstrate that the applicant possesses the ability to successfully perform each of the essential duties and responsibilities satisfactorily. FireKeepers reserves the right to verify the sufficiency of a candidate’s education, training and competencies through the interview process, testing and methods.

The requirements listed below are generally representative of the education, experience, and skills and/or abilities required to enable one to successfully perform the essential duties and responsibilities:

• I can perform the essential functions of this job without accommodations
• I can do this job with accommodations *supporting documentation will be required as pursuant to Tribal Code*

Proficiency in both written and verbal English communication is required.

High school diploma/GED. Three years’ facilities supervisor experience. Must be able to read and interpret blueprints/drawings, schematic diagrams and technical manuals. Experience in a mechanical or electrical field. Strong organizational and interpersonal skills required. Must possess a valid driver’s license and be insurable under FireKeepers Casino Hotel insurance. Must be at least 21 years of age.

GENERAL OR PREFERRED QUALIFICATIONS

Skilled trades training. Facilities experience in a Casino, Entertainment, or Hospitality environment. Experience with CMMS and BAS systems.

Successful completion of any of the FireKeepers Casino Hotel Track Training programs. WEEA Certified.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Proficiency in both written and verbal English communication is required.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimal, and work with mathematical such as probability and statistical inference.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL & ENVIRONMENTAL DEMANDS:

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, a Team Member is regularly required to talk or to hear. The Team Member is also regularly required to stand, walk, sit, and use hands to handle or feel objects, tools or controls. A Team Member is occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Work is performed throughout all areas of the facility where the noise level varies from quiet to loud depending upon business. Work outdoors may be required in extreme weather conditions.

INDIAN PREFERENCE
Indian preference will be applied in the selection of qualified applicants in accordance with the NHBP Indian Preference in Employment Code, which affords employment preferences to NHBP Tribal citizens, parents or spouses of NHBP citizens and other Native Americans. For purposes of this preference, NHBP law defines "Native American" as: (a) an enrolled member of any other federally-recognized Indian tribes; (b) an enrolled member of a Canadian Indian tribe or First Nation; or (c) an enrolled member of the Grand River Band of Ottawa Indians or the Burt Lake Band of Ottawa/Chippewa Indians.

FireKeepers Casino Hotel reserves the right to make changes to the above job description as necessary.