Wardrobe Attendant

REPORTS TO : Wardrobe Manager

SCOPE OF POSITION :

Responsible for handling the distribution and exchange of all Team Member uniforms.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

The following is a list of the main duties and responsibilities. However, other duties may be assigned as deemed necessary by management. All duties must be performed in accordance with Tribal, Federal, and other applicable requirements, organizational specific policies, procedures and practices.

• Provides friendly, fast, and helpful guest service to all guests and team members.
• Conducts standard uniform fittings.
• Exchanges uniforms through a computer based uniform program and according to established procedures.
• Maintains accurate uniform records.
• Inspects and inventories all clean uniforms when received to make certain they are clean and in good condition; then places them in designated areas.
• Separates unacceptable uniforms for reprocessing.
• Troubleshoots conveyor system and computerized uniform program.
• Assists Team Members with locks and lockers, troubleshoots as needed.
• Self-motivated with ability to work independently and be a Team player.
• Performs minor housekeeping duties and adhere to health and safety standards departmentally and across property.
• Ability to lift over 25 lbs., ascend and descend stationary and mobile stairs, stand for extended periods of time, push and pull items on wheels.
• Notifies Wardrobe management of uniform shortages in sizes, styles, etc.
• Notifies Wardrobe management of uniform compliance issues.
• Uses Outlook, rental tracking application, Microsoft Excel and Word for daily tasks.
• Communicates regularly through face-to-face interactions as well as via email.
• Maintains the highest level of confidentiality.
• Responsible for maintaining a consistent, regular attendance record as outlined in the FireKeepers Casino Hotel Attendance Policy.
• Outstanding example of and a credit to FireKeepers Casino Hotel.

MINIMUM REQUIRED QUALIFICATIONS

An applicant’s education, training and experience must be sufficient to demonstrate that the applicant possesses the ability to successfully perform each of the essential duties and responsibilities satisfactorily.  FireKeepers reserves the right to verify the sufficiency of a candidate’s education, training and competencies through the interview process, testing and methods.

The requirements listed below are generally representative of the education, experience, and skills and / or abilities required to enable one to successfully perform the essential duties and responsibilities :

Proficiency in both written and verbal English communication is required.

No minimum required qualifications. Must be at least 18 years of age.

GENERAL OR PREFERRED QUALIFICATIONS

High School diploma or GED.  Ability to write legibly and work accurately with numbers.  The ability to analyze and solve alteration problems.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimal, and work with mathematical such as probability and statistical inference.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL & ENVIRONMENTAL DEMANDS :

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, a Team Member is regularly required to talk or to hear. The Team Member is also regularly required to stand, walk, sit, and use hands to handle or feel objects, tools or controls. A Team Member is required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

INDIAN PREFERENCE

Indian preference will be applied in the selection of qualified applicants in accordance with the NHBP Indian Preference in Employment Code, which affords employment preferences to NHBP Tribal citizens, parents or spouses of NHBP citizens and other Native Americans. For purposes of this preference, NHBP law defines "Native American" as : (a) an enrolled member of any other federally-recognized Indian tribes; (b) an enrolled member of a Canadian Indian tribe or First Nation; or (c) an enrolled member of the Grand River Band of Ottawa Indians or the Burt Lake Band of Ottawa / Chippewa Indians.

FireKeepers Casino Hotel reserves the right to make changes to the above job description as necessary.