ER Unit Coordinator: PT 7a-7p

Position Highlights:

• Lifestyle: Sandusky was voted “Best Coastal Small Town in America”. You will have the opportunity to enjoy living and working in this growing area along the beautiful shores of Lake Erie.
• Work/life: You will find support to help you manage your personal life while building a career.
• Employee-centric: Tuition reimbursement, loan forgiveness, comprehensive major medical, dental and vision insurance, paid time off, 401(k), health and wellness offerings, monthly employee events, and more.
• Career Advancement: If you are interested in becoming a RN, the Firelands Regional Medical Center School of Nursing is conveniently located within our health system and is in partnership with Bowling Green State University (BGSU) Firelands College.

About Firelands Health:

Our goal at Firelands Health is to be the best & preferred independent healthcare employer for the Sandusky Bay region.

Firelands Health is the area’s largest and most comprehensive resource for quality medical care. We are “big enough to care for you, and small enough to care about you”. We are locally managed and governed as a not-for-profit healthcare facility, serving the counties of Erie, Ottawa, Sandusky, and Huron, covering a regional service area with over 300,000 residents. Our mission is to provide excellent healthcare, promote community wellness, and improve the lives we serve.

Our Core ACE Values:  Attitude: We choose to be positive and inclusive every day. Commitment: We are committed to exceed the expectations of those we serve. Enthusiasm: We will work passionately to make a difference.

What You Will Do:

• The ER Unit Coordinator is an unlicensed worker who, at the discretion of the Director, may be cross-trained as a Patient Care Technician.  (Please refer to the Patient Care Tech job description when performing those duties.)
• Provides clinical and clerical support to the patient and our units under the direct supervision of the Charge Nurse. 
• They assist in the maintenance of a responsive communication system through positive interactions with our patients, guests, ancillary departments, Physicians and their peers.
• Responsible for the accurate transcription of Physician Orders and assisting the units in the planning, organization and implementation of measures to maintain a quality therapeutic environment for our units and ultimately, our patients.  
• Muse – ordering EKG, attaching EKG to order
  • Assigns proper physician
  • Sends EKG to Meditech to view in patient chart
• Placing protocol orders
  • For all stroke, STEMI, Code Blue, and Trauma Alert
  • Logging and documenting times and physicians contacted
• Transfers – Responsible for coordination and documentation of all ER transfer
  • Completes proper paperwork
  • Sets up transportation based on level of care needed
  • Obtains copy of patient medical record/radiology disk
• STEMI
  • Fax EKG to on-call interventionalist
  • Calls cath lab team
  • Notifies supervisor
• Admissions
  • Calls supervisor with proper information to obtain appropriate floor/bed for the patient
  • Evaluates need for bariatric bed
  • Note if patient is on any drips
  • Note if isolation is necessary
• Coordinates all doctor-to-doctor calls
  • Updates physician call schedule in ER daily
  • Contacts on-call physician with their preferred method of communication
• Phone Calls – Acts as the voice of the ER
  • Prioritizes/triages phone calls
  • Intercepts and addresses phone calls
• Communication
  • Anticipates and communicates the status/needs of the ER to the Nursing Supervisor
  • Performs accurate communication with Charge Nurse
  • Acts as the central communication for all ER staff and patients
• The ER Unit Coordinator is able to anticipate and prioritize the actions needed to quickly and accurately expedite the patient experience in the ER.
• Utilizes nursing practice standards and evidence-based practices.  Collects patient information/data and assists the RN in planning, implementation and evaluation of the patient’s care as delegated.

What You Will Need:

• Must be a high school graduate or equivalent.  Prefer Medical Assistant, or STNA with experience.  Previous hospital and clerical experience with excellent computer skills is preferred with at least 1 year experience in pertinent clinical area. 
• CPR/BLS Health Care Provider is required within 30 days of employment if not previously obtained.
• Medical Terminology course is preferred.