Patient Accounts Biller: FT, Day Shift

Position Highlights:

• Lifestyle: Sandusky was voted “Best Coastal Small Town in America”. You will have the opportunity to enjoy living and working in this growing area along the beautiful shores of Lake Erie.
• Work/life: You will find support to help you manage your personal life while building a career. 
• Employee-centric: Tuition reimbursement, loan forgiveness, comprehensive major medical, dental and vision insurance, paid time off, 401(k), health and wellness offerings, monthly employee events, and more.

About Firelands Health:

Our goal at Firelands Health is to be the best & preferred independent healthcare employer for the Sandusky Bay region.

Firelands Health is the area’s largest and most comprehensive resource for quality medical care. We are “big enough to care for you, and small enough to care about you”. We are locally managed and governed as a not-for-profit healthcare facility, serving the counties of Erie, Ottawa, Sandusky, and Huron, covering a regional service area with over 300,000 residents. Our mission is to provide excellent healthcare, promote community wellness, and improve the lives we serve.

Our Core ACE Values:  Attitude: We choose to be positive and inclusive every day. Commitment: We are committed to exceed the expectations of those we serve. Enthusiasm: We will work passionately to make a difference.

What you will do:

• Monitors the Biller Desktop and corrects accounts to produce clean claims; contacts the appropriate departments informing them to submit the needed information in order to get the bill produced.
• Reviews bills for accuracy, corrects if necessary, and submits them in a timely manner to third party payers and/or patients.
• Monitors accounts on hold in ePREMIS to get the claims released to the insurance in a timely manner.
• Receives and answers all internal and external correspondence in a timely and professional manner. Interacts and treats patients, third party payers, physician office personnel, immediate co-workers, other hospital employees, etc. with the utmost courtesy and respect.
• Performs all tasks within HIPAA requirements and performs duties in compliance with third party regulatory and contractual guidelines.
• Contacts individuals for correct insurance information when it was not obtained at time of registration.
• Monitors selection reports compiled in Meditech for intervention prior to billing.
• Respects confidentiality of patient information and uses discretion when discussing patient matters.
• Participates in department performance improvement activities as assigned and attends required training.
• Demonstrates service excellence and ACE.
• Performs other duties, as assigned.

What you will need:

• High school diploma or equivalent.
• Ability to read and write small numbers and letters and to perform complex arithmetic, particularly percentages.
• Demonstrates an ability and willingness to work as a team with others in the patient accounting department.
• Ability to maintain neat and orderly reports.
• Ability to understand instructions and communicate effectively in both written and verbal form.
• Punctual attendance at assigned work location is required.
• Ability to work in a safe and efficient manner and maintain an accident free work place, including ability to demonstrate a working knowledge of Medical Center emergency codes.
• Ability to comply with OSHA regulations and CDC standard and transmission-based precaution recommendations and to utilize proper personal protective equipment. Ability to comply with provisions of applicable S.D.S. forms.
• Successful completion of a ninety (90) day probationary period.