Mobile Specialist

Customer and Vehicle Service (85%)

• Follow all Mobile Tire Safety procedures and adhere to safety Policies.
• Follows all applicable Mobile Tire Standard Operating Procedures (SOPs) and Policies.
• Interact and communicate with customers in a respectful and appropriate manner.
• Responsible for selling tires and services, booking & managing appointments.
• Practices proficiency in the application of Mobile Tire methods, standards and procedures.
• Safely Drive company provided vehicles and accountable for protecting all tools and equipment on the mobile unit.
• Road tests customer vehicles where necessary and appropriate to ensure proper vehicle function.
• Performs inspections on assigned vehicles following BSRO procedures (according to M.A.P. Guidelines) to records findings into Mobile Field Management system.
• Adequately record and explain mechanical diagnoses and needed repairs to non-mechanical individuals which may include teammates and Bosses on an as-required basis.
• Performs tasks for which they are qualified in one or more of the following areas: brakes, electrical, engine performance, engine repair, heating/air conditioning, suspension/steering, automatic transmissions/transaxles and manual drivetrains and axles.
• Keeps store management aware of service area mechanical repair problems as they occur.
• Performs other duties as assigned or as required for the orderly management of the store, such as: removing mounting and/or installing tires, changing oil & filters, batteries and other automotive supplies and services; loading and unloading trucks requiring the movement of items weighting up to 100 lbs.
• Drives company vehicles to drop off and pick-up automotive parts.
• Continuously learns new technical information and techniques in formal training sessions in order to stay or become proficient in automotive diagnosis and repair.
• Maintains A.S.E. certification(s).

Miscellaneous Functions (15%)

• Operate the mobile unit using the Bridgestone Mobile Tire IT platform and streamline system and process improvements.
• Maintains Mobile Unit standards of cleanliness, orderliness and appearance of space and equipment in the Mobile Units & on location.
• Reviews maintenance/operating efficiency of tools and store equipment, i.e. engine diagnostic equipment, brake lathes, etc. Notify manager of any need for qualified repair vendor to perform the maintenance.
• Complies with company safety policy and federal/state OSHA safety requirements which include, but is not limited to, the wearing of approved eye protection, proper lifting techniques, proper wheel torqueing, proper footwear, etc.
• Attends meetings as required by management.
• Other duties as assigned by Mobile Tire Market Manager, or Director of Operations

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Employee discount
• Health insurance

Experience level:

• 10 years
• 11 years
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• Under 1 year

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Overtime

Work Location: On the road

Salary : $20 - $30