What are the responsibilities and job description for the Office/Marketing Manager position at Firestorm Moving and Storage?
As an Office/Marketing Manager for a moving & junk removal company, you'll oversee office operations, manage marketing strategies, and drive business growth through lead generation, customer engagement, and brand promotion, while also ensuring smooth daily operations.
Here's a more detailed breakdown of the responsibilities and requirements:
Responsibilities:
Office Management:
- Manage daily office operations, including scheduling, communication, and organization.
- Oversee customer service interactions and ensure a positive customer experience.
- Maintain accurate records and databases related to clients, leads, and company information.
- Handle administrative tasks, such as preparing reports, invoices, and other documents.
Marketing Strategy & Execution:
- Develop and implement marketing strategies to increase brand awareness, attract new clients, and drive sales.
- Conduct market research to identify target audiences, trends, and competitive landscapes.
- Create and manage marketing campaigns, including online and offline advertising, social media, email marketing, and promotional materials.
- Analyze marketing performance, track key metrics, and make data-driven decisions to optimize campaigns.
- Manage marketing budget and ensure efficient allocation of resources.
Lead Generation & Sales Support:
- Identify and pursue new business opportunities, including prospecting, networking, and attending industry events.
- Develop and manage a lead generation pipeline to ensure a steady flow of potential clients.
- Support the sales team by providing marketing materials, leads, and other resources.
- Collaborate with sales to develop and implement sales strategies
Customer Engagement:
- Develop and implement customer engagement strategies to build relationships and foster loyalty.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Gather customer feedback and use it to improve products, services, and marketing efforts.
Education:
· Degree in Marketing, Business Administration, or a related field.
Experience:
· 2-3 years of experience in marketing, office management, or customer service.
Skills:
- Strong understanding of marketing principles and strategies.
- Proficiency in digital marketing tools and platforms (e.g., social media, email marketing, SEO).
- Excellent communication, interpersonal, and customer service skills.
- Strong organizational, time management, and problem-solving skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite and other relevant software.
Job Types: Full-time, Part-time
Pay: From $19.00 per hour
Expected hours: No less than 30 per week
Schedule:
- 4 hour shift
- 8 hour shift
Work Location: In person
Salary : $19