What are the responsibilities and job description for the Customer Service Representative - Fire Service Dept - Onsite position at Firetronics, Inc.?
Job Description
Duties include, but not limited to:
Compensation/Benefits:
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Duties include, but not limited to:
- Communicates with customers through email and telephone
- Works with field superintendent and other field personnel in scheduling work
- Inputs billing information for accounting to generate invoices to customers
- Assists the Department Manager in preparing and submitting proposals to customers for repairs
- Works with Emergency 24
- Additional tasks as needed
Compensation/Benefits:
- Starting Wage: $17.50
- Eligible for health, dental, & vision insurances the first of the month following 60 days, as well as other voluntary coverages such as cancer, STD, accident, etc
- Eligible for sick leave and holiday pay after 90-day probationary period
- Company pays half of the premium for LTD
- Company provides $25,000 life insurance after 90 days
- One week of vacation time after one year of employment. Two weeks thereafter
- Eligible for 401k after one year of employment
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Salary : $25,000
