Success Coach

The Success Coach is dedicated to helping students achieve their academic, personal, and professional goals. The role involves guiding students through challenges, offering academic advice, providing resources for success, and promoting personal development. A Success Coach works collaboratively with students to ensure they have the support and tools necessary to thrive in their academic journey and beyond.

Job Description

Coaching and Mentoring

• Provide students with individualized goal development, mentoring, and tracking to help them set and attain academic and behavioral goals.
• Support students in navigating academic and personal challenges, including managing stress and balancing school with life responsibilities.
• Assist students in identifying their strengths and areas for improvement to create tailored action plans.
• Regularly track students’ progress and adjust strategies or plans to ensure they are on track to meet their goals.
• Offer encouragement and motivation to students, helping them stay focused and resilient throughout their academic journey.

Personal Development

• Support students in building essential life skills, such as self-discipline, self-advocacy, communication, and emotional intelligence.
• Encourage a growth mindset, helping students understand that challenges are opportunities for growth.
• Facilitate workshops or group sessions on relevant topics like stress management, career exploration, leadership, and work-life balance.

Collaboration & Communication 

• Work closely with faculty, academic advisors, counselors, and other campus staff to ensure students receive comprehensive support. 
• Communicate regularly with students to check in on their progress and offer support when needed.
• Maintain detailed records of coaching sessions, student progress, and action plans.

Retention and Academic Support 

• Monitor student engagement and academic performance to identify at-risk students and provide early intervention.
• Help students stay motivated, manage academic pressures, and stay connected to the campus community.
• Promote and enhance student retention through proactive coaching and by providing tools for navigating obstacles to academic success.
• Provide strategies for students to build academic confidence and self-efficacy, particularly for those facing academic or personal challenges.

Center Management

• Oversee the daily operations of the assigned center, ensuring all activities run smoothly and efficiently. 
• Monitor the implementation of program activities, ensuring they align with the established goals and objectives.
• Coordinate schedules, resources, and logistics to maximize operational efficiency.
• Ensure compliance with safety standards, policies, and procedures to maintain a safe environment for all participants. 

Requirements

• College degree or equivalent experience preferred.
• Strong "people skills" and the ability to work well with students, staff, parents, teachers, and school administrators.
• Ability to work independently and in a team setting.
• Experience working with middle and/or high school students.
• Self-starter with the ability to handle multiple projects simultaneously.
• Knowledgeable in Microsoft Suite & Google Suite.
• Highly organized with good time-management skills.

If you are passionate about helping students reach their highest potential and meet the requirements above, we would love to hear from you. Join us at Firewall Centers and make a difference in the lives of students every day!