Help Me Grow Community Liaison

Description

The Help Me Grow (HMG) Community Liaison is responsible for developing, establishing and monitoring relationships with and between child-serving agencies as part of the Pediatric Care Coordination (PCC)/HMG System of Care to create and promote an inventory of available child development services, foster interagency relationships and networking, promote the use of the HMG system, and identify service gaps and barriers.

• Implements outreach strategies, and develops collaborative relationships with networks, including providers, agencies and organizations that provide resources, information and referral services to children/families with developmental, behavioral and/or learning concerns.
• Identifies and builds relationships with child-serving agencies that provide direct services to families to ensure their timely and accurate participation in the development and maintenance of the Resource Database
• Creates and maintains a tracking system to ensure regular contact with identified agencies to promote interagency relationships and support their participation in the resource database
• Works closely with First 5 Alameda County (Agency) and partner staff assigned to the Resource Database to ensure that the database is accurate and up to date
• Plans and provides trainings/presentations about Help Me Grow, its various components, including the provider database, and the use of the Help Me Grow system
• In collaboration with the Help Me Grow Leadership, develops and implements Connection Cafés and plans, facilitates, and hosts provider networking meetings
• Collaborates in the planning and implementation of community events to promote child development and Help Me Grow; helps identify appropriate events to participate in; staffs and plans event logistics (includes weekend events)
• Works closely with the Help Me Grow Leadership to identify content and develop social media campaigns that help achieve program goals
• Collaborates in website strategy and management
• Oversees an electronic listserv and identifies up-to-date information about resources, events, and special needs of families, etc. for mass distribution
• Collaborates with and provide specialized case support to the HMG team that provides phone line and direct linkage support
• Analyzes available data and collaborates with community networks, HMG Centralized Access Point, and Family Navigators to identify resources and gaps in services; and makes recommendations to appropriate First 5 staff, external staff and agencies, funders, policy makers and others to address these gaps
• Participates as a member of the HMG outreach team and collaborates with other team members in conducting outreach activities
• Supports the integration of CalAIM, California’s Medicaid transformation, by collaborating with cross-functional teams to streamline access to healthcare services and enhance care coordination.
• Participates in various collaboratives and coalitions as appropriate
• Regularly drives and/or travels throughout Alameda County to perform the above job duties; driving is an essential function of this position

Qualifications

Minimum Qualifications  

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be:

• A minimum of seven years of full-time progressively responsible experience in a public or private organization serving at-risk families with young children including some direct service experience and the responsibility for program management, planning and/or evaluation.
• Associate’s degree or equivalent of two years of college (90 quarter units or 60 semester units) from an accredited college or university may be substituted for 2 years’ required experience. Bachelor’s degree in social work, public health, social services, or related field may be substituted for an additional 2 years required experience.

Other

Travel within Alameda County as necessary to carry out job duties. Some travel outside Alameda County occasionally required.

Knowledge of

• Principles and practices of child development and early childhood mental health including early identification and screening practices and tools
• Strategies for working effectively with at-risk families
• Principles of family-centered and family-driven care
• Early childhood and early intervention systems and services; prefer knowledge of Alameda County services
• Program development, planning and evaluation methodologies
• Principles and practices of quality assurance
• Fluency with social media management, messaging, branding and content strategy
• Basic digital communications across platforms, content creation across platforms, and data analysis
• Basic budgetary and financial recordkeeping procedures
• Proficiency in Microsoft Office Suite

Ability to

• Establish and maintain effective, collaborative working relationships with a wide range of professionals including but not limited to, staff, partnering agencies, community partners and providers
• Coordinate and/or provide informal and formal trainings and presentations to diverse audiences
• Facilitate group meetings effectively
• Develop and maintain data collection and reporting processes
• Demonstrate cultural awareness and sensitivity in a variety of contexts
• Work in a multidisciplinary team setting
• Think proactively, anticipate and identify problems, gather information/data to analyze situations, and develop effective recommendations and solutions
• Exercise sound judgment within generally established policies and procedures to select appropriate strategies and make and carry out effective decisions
• Communicate clearly and effectively, orally and in writing, to staff, the Commission, partners, and the public
• Read, analyze and interpret common professional publications, policy documents, financial reports and related business documents and information
• Demonstrate initiative and work independently with little supervision
• Plan and organize work to ensure organizational and program goals are achieved
• Meet attendance requirements of the position, be punctual and timely in meeting all requirements for work performance
• Adapt, with minimal or no advance notice, to changes in agency operations and work assignments or procedures

Physical Demands and Work Environment

The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work remotely and in a standard office environment; use standard office equipment and handle documents; read handwritten, printed materials and computer screen(s); communicate in person, before groups, by telephone and email.
• Occasionally lift and/or push, pull, and carry materials and objects up to 50 pounds.
• Frequently type and/or enter data for approximately 6 to 8 hours per day.
• The work environment may have a moderate noise level 

Please note:

• We are currently working a hybrid 2 day per week in-office schedule and employees also come to the office to attend meetings and as requested.
• All First 5 employees must live and work in California.
• The salary range for this position is $75,000 to $102,000 and as an independent government agency, the posted salary is the set salary range for this position. We cannot offer salaries above this posted range.
• We conduct reference and background checks for all potential employees.

About First 5 Alameda County

First 5 Alameda County believes every child in Alameda County should have optimal health, development, and well-being to reach their greatest potential. Through innovative programs and policy advocacy, we help provide children and their families access to resources that support their first five years of development.

Join our mission-driven team that in partnership with the community, supports a county-wide continuous prevention and early intervention system that promotes optimal health and development, narrows disparities, and improves peak years of child development.

First 5 Alameda County Benefits

We offer a comprehensive benefits package with health care options to meet the diverse needs of our employees and their families. These benefits include but are not limited to Medical, Dental, & Vision Coverage, $1,500 credit per year to spend on benefits, Health and Dependent Care Flexible Spending Accounts (FSAs), Employer Paid & Voluntary Life & AD&D Insurance, Long-Term Disability Insurance, Retirement Plans including the ACERA Pension Plan, Commuter Benefits, Employee Assistance Plan and more.

We also offer paid vacation, paid time off and sick time.

Salary : $75,000 - $102,000