Position Summary
The Real Estate Manager plays a key leadership role in fulfilling our mission to help members achieve homeownership and financial stability. This individual will lead the strategic initiative of growth and development within the real estate lending department.
The Real Estate Manager focuses on developing mortgage lending products and services that best serve the financial needs of our members and the communities we serve. This role emphasizes creating pathways to homeownership, increasing financial literacy, and fostering lasting relationships with members, real estate professionals, and community organizations. By aligning product offerings with member needs, the Real Estate Manager advances the credit union’s mission of fostering financial inclusion and providing opportunities for sustainable homeownership.
Essential Functions
Leadership & Staff Development
- Provide leadership and guidance to the mortgage lending team, ensuring alignment with the credit union’s mission and objectives.
- Foster a culture of high performance, empowerment, and continuous improvement, helping team members develop the skills and knowledge necessary to thrive.
- Encourage professional development and support employees in achieving their individual and collective goals. Reinforce the importance or serving members with excellence.
- Build and nurture relationships with internal and external stakeholders to ensure the success of mortgage lending operations and community impact.
Mission-Driven Mortgage Lending & Strategic Oversight
Lead the development and enhancement of mortgage products, including first mortgages, home equity loans, and loans for manufactured homes, ensuring these offerings are accessible, competitive, and aligned with members’ financial goals.Develop innovative processes and products to make homeownership more attainable, including underrepresented or underserved populations.Serve as a subject matter expert on mortgage lending trends, providing strategic insights to adjust products and services to meet evolving member needs.Oversee compliance with regulatory standards for all mortgage lending operations in partnership with the Compliance and Risk Management Departments.Participate in strategic planning to align real estate lending with the credit union’s long-term goals and evolving member needs.Continuously evaluate market trends, competitor offerings, and member feedback to recommend new mortgage products and services.Community Engagement & Partnership Development
Cultivate relationships with realtors, builders, mortgage brokers, and manufactured home dealers to create opportunities for potential homebuyers.Collaborate with community organizations and local leaders to promote financial education and increase access to homeownership.Represent the credit union in community events and initiatives that promote housing stability and financial empowerment.Operational Excellence & Fiscal Responsibility
Oversee mortgage lending operations, ensuring processes are efficient, member-focused, and compliant with industry standards.Monitor performance metrics, including loan production, pricing strategies, and service quality to ensure competitive positioning in the market.Supervise the mortgage lending team, operations, and budgeting processes, ensuring financial goals are met while supporting the credit union’s mission, vision, and core values.Pay and Benefits
69,988.93 Annually
There may be an increase of base pay based on skills and experience.
Benefits include : 401(k), 401(k) Matching, Dental Insurance, Employee Assistance Program, Employee Discount, Health Insurance, Health Savings Account, Life Insurance, Paid Time Off and Vision Insurance.
Competencies
The attributes listed below are representative of the knowledge, skills and / or abilities required.
Education :
A bachelor’s degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor’s degree (e.g., finance, business, marketing, or related field certifications in lieu of a degree).
Experience :
5 years of experience in real estate lending3 years of management experience3 years of business to business sales experience3 years in sales management experienceSkills :
Strong problem-solving skills.Strong verbal and written communication skills, as well as public relations skills.General knowledge of Credit Union policies and procedures.Ability to work well independently and under pressure.Skilled in computer, software application, and technical platformsProfessionalism / Attitude
Believes in own capabilities and knowledge to affect positive outcomes and even succeed where others may not and demonstrates that attitude in performing day-to-day activities.Self-motivated by the desire to accomplish goals and have exceptional performance; very open to receiving constructive feedback.Understands that change is necessary to evolve as a person and an organization, and reflects that in the context of daily work, handling change without becoming disengaged.Displays an on-going commitment to learning and self-improvement in areas that are job and / or organization relevant.Leadership
Lives the credit union mission : we show up. We listen to your story. We provide possibilities.Embodies the credit union’s core values : Passion, Presence and PersistenceTakes initiative to be involved in networking opportunities in the community.Generates innovative ideas, and creative solutions to challenging problems.Models’ behavior that builds inter-personal trust and personal integrity within the team.Offers to take additional responsibilities contributing to the success of the team.Performance Metrics
Mission, Vision & Core Values : Ensure personal and departmental actions and service align with the credit unions Mission, Vision, and Core Values.Management Effectiveness : The overall ability to supervise and direct people and / or resources to meet departmental goals. The level at which one is able to motivate people, plan and prioritize unit operations, respond to changing conditions, and manage costs effectively.Member Experience : The degree to which member service is demonstrated in the day to day business environment. The level of support for co-workers as well as outside members, vendors, contractors, and legal counsel etc.Communication : The ability to effectively converse and listen to both internal and external members. The use of proper written and grammatical skills, and the meaningful application of computer technology (e-mail, Internet, web-based vendor platforms, etc)Problem Solving : The ability to predict, recognize, and define problems. Skill in generating, selecting, and implementing timely and meaningful solutions.Decision Making / Judgement : The ability to make prudent decisions that are timely, well researched, and reflect awareness of impact.Business Development : The degree to which results are demonstrated in developing new business, generating leads, expanding client base, and developing revenue opportunities.
Salary : $69,989
