What are the responsibilities and job description for the Sales Assistant position at First American Financial Corporation?
Who We Are
Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
What We Do
Provides clerical and administrative support to a sales organization as a liaison between sales, internal cross-functional departments, and the customer.
What You'll Do
- Supports sales representatives and channel partners in administrative areas such as contract facilitation, order processing, sales quotes, sales information management, invoice reconciliation, and product training and financing.
- Assists in invoice reconciliation.
- Performs background research on customer accounts, prospects, competitors, and industry trends.
- Answers questions about the organization's products and/or services. May assist in customer service functions.
- Tracks transactions and prepares reports regarding information such as market conditions, forecasting, order status, sales results, leads, sales quotas and sales representative attainment.
- Assists in tradeshow preparation and coordination.
Knowledge and Skills/Technology Used
- Must possess excellent interpersonal and problem solving skills
- Proficient/advanced technical capabilities including Microsoft Office – Excel, Word, PowerPoint, and Outlook
- Excellent communication skills, both verbally and in writing
- Math skills
- Strong organizational skills with the ability to multi-task
- Must be able to maintain professionalism and a positive service attitude at all times
What You'll Bring
- High school diploma; some college preferred
- 1-2 years in Real Estate/Title industry
- Not required, however, real estate/title background is beneficial
May require a valid driver’s license
What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
