What are the responsibilities and job description for the Senior Business Systems Analyst position at First American?
The Senior Business Systems Analyst will support our First American Mortgage Solutions group and play a key role in helping us continue our innovative approach to building and delivering advanced solutions to our markets. The successful candidate will be responsible for analysis and translation of business requirements into system definitions and recommended solutions. The key focus for this role is the analysis of system-related data to answer specific business and technical questions.
*Remote candidates welcome
What You'll Do:
- Identify and translate business system requirements and related business/application solutions over a complete business process.
- Conduct in-depth research, interpret highly technical documents, draw valid conclusions, and provide appropriate recommendations to solve business problems.
- Perform GAP analysis to identify gaps between current and desired states of business processes and systems.
- Create user stories to capture requirements from stakeholders and translate them into actionable tasks for development teams.
- Document business processes, training procedures, standard operating procedures, project status, etc.
- Be a strategic partner and liaison between the user community and the technical applications development staff (may include offshore staff).
- Define business processes, ensure system alignment, and resolve system problems to ensure customer processes run smoothly.
- Support and maintain configurations for business processes in production and lower testing/training environments.
- Identify and confirm the appropriate system access levels for roles are aligned correctly to the user community.
- Configure product, feature, pricing and workflow.
- Manage change management process for Fusion configuration.
- Drive process improvement and optimization initiatives across teams and the organization.
- Participate in Agile ceremonies like backlog grooming, sprint planning, and coordinate the full software delivery lifecycle.
What You'll Bring:
- 5 years of experience in a Business Systems Analyst or adjacent role
- Demonstrated ability to work closely with the Domain Product Owner, across multiple teams and a wide customer base
- Direct experience with Agile process (working with team on backlog refinement, work item creation, sprint structuring and planning), end-to-end process understanding from customer request to release/delivery. Experience in detailing stories and bugs.
- Excellent organizational and project management skills
- Ability to organize large amounts of information and glean insights, define problems, and identify root causes
- Strong written and oral communication skills to define business and technical parameters and lead team to meet business requirements
Pay Range: $124,000 - $143,000 Annually
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements, and geographic location.
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
Salary : $124,000 - $143,000
