What are the responsibilities and job description for the Senior Trainer position at First American?
Who We AreJoin a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We Do
First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
Creates and presents client-facing real estate industry content, with an emphasis on lead generation. Offers growth opportunities to state sales teams by delivering engaging, timely, and relevant virtual educational content and support materials.
What You'll Do
- Curriculum Development: Identify, research, and develop timely, relevant title and escrow and real estate-specific curriculum that appeals to a large audience and aligns with current real estate market trends.
- Content Creation: Create presentations and marketing materials on title, escrow and real estate topics that serve as lead-generation tools for our sales team.
- Training Facilitation: Conduct and facilitate training sessions for external prospects and clients, ensuring content delivery is highly engaging and informative.
- Evaluation and Adjustment: Participate in evaluating lead generation metrics and adjust training programs accordingly to maximize effectiveness.
- Data Analysis: Keep records, gather and analyze information from evaluations, measure results against business objectives, and suggest improvements.
- Class Scheduling and Coordination: Schedule and coordinate training sessions, ensuring seamless execution and communication with state leadership and sales teams.
Knowledge and Skills/Technology Used
- Title and Escrow Expertise: Extensive knowledge of title and escrow underwriting practices and subject matter.
- Sales and Marketing Acumen: Experience in sales, marketing, and/or lead-generation strategies.
- Presentation Skills: Experience in creating and delivering highly engaging and visually appealing presentations.
- Communication Skills: Excellent written and verbal communication skills, capable of addressing various audiences effectively.
- Technical Proficiency: Proficient in Microsoft Office suite, including Excel, Word, and PowerPoint.
- Teaching Methodologies: Understanding effective teaching methodologies and tools, with familiarity in both traditional and modern training methods.
- Analytical Skills: Strong data gathering and analysis skills to evaluate lead generation effectiveness and make informed adjustments.
- Organizational Skills: Ability to manage multiple tasks efficiently and respond quickly to emergent problems.
- Interpersonal Skills: Strong interpersonal skills and a self-motivated, self-starting attitude.
- Independent work: Ability to work independently and effectively.
- Travel: Role may require occasional travel.
This role requires a dedicated professional who brings insight, creativity, a growth mindset, and strategic thinking to identify and address the education needs in the real estate market related to title and escrow topics. Your contributions will be invaluable in driving lead generation and our sales team's success.
What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
