What are the responsibilities and job description for the Title Searcher position at First American?
Who We AreJoin a team that puts its People First! First American's National Production Services division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoAssembles title packages, searches for tax documentation or performs other research related to escrow and title closings. Work is done in an office, title plant or remotely traveling to court houses, municipalities and other government entities to perform the searches. Assignments are varied and complex and require breadth and depth of experience. May act as a subject matter expert; can perform all the work that the unit supports; can search multiple file/product types. Acts as a resource to less experienced team members. Has broad geographic knowledge of state practices and requirements.
First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
Essential Functions
- Performs a wide range of title research requiring considerable judgment, independent analysis and detailed knowledge. Documents all research
- Conducts title research to compile search packages covering a wide range of complexity.
- Investigates and interprets tax records in order to determine tax liability.
Job Complexities
- Work is similar to that performed by intermediate level, but handles more complex, less routine or escalated transactions, based on level of experience and competency.
Supervision Received or Extended
- No formal supervisory responsibility but may be a resource to less experienced team members
Impact
- Works independently for most aspects of the job
- Typically exercises judgment within defined policies and procedures over a broad area
- Resolves escalated issues from team members; may escalate issues to more experienced team members/manager
Knowledge and Skills/Technology Used
- Internet savvy
- Strong MS skill set
- Strong investigative, research, and problem solving skills
- Verbal and written communication skills
- Knowledge of company terminology, search department procedures and tools.
- Able to navigate company operating systems
Typical Education
- High School diploma or equivalent
Typical Range of Experience
- 3 years related experience
License or Certification
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed.
First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.
