What are the responsibilities and job description for the BDC Sales Agent position at First Auto Group?
** NO SUNDAYS and NO COLD CALLING **
Our Hyundai BDC is growing! We still have great finance programs to offer our customers, discounts and payments as low as $199/mo...and we're steady!
We are seeking a highly motivated and organized individual to join our team as a Business Development Center Representative. As a representative, you will play a crucial role in driving sales and maintaining customer satisfaction. This position requires excellent communication skills, strong attention to detail, and the ability to be self motivated.
Do you wish you worked in a positive and supportive environment?
Do you want to work with a team who likes to have fun and maintain a great vibe in the office? Tired of dealing with competitive team members only out for themselves?
If you answered “yes” then you are the type of person we’d like to join our team!
RESPONSIBILITIES
- Manage incoming multi-channel inquiries: phone, email, web and chat leads in a comfortable BDC Office.
- Schedule Sales Appointments
- Contact current customers (phone, text, email) to maintain and improve customer loyalty
- Follow up on missed appointments
- Prospecting using our customer retention software.
REQUIREMENTS
- Focused on process of understanding and exceeding customer needs
- Positive, flexible and process-oriented
- Honesty
- Positive Attitude
- Self-Motivated
- A clean, professional appearance
- Excellent written and verbal communication skills
- The ability to work independently and collectively
- Driven with a desire to exceed goals
- Technologically savvy
- Customer Focused with a strong understanding of how to exceed customer expectations and maintain relationships.
- The ability to overcome objections and build value
- Quick learner who is well organized
- Proven ability in sales
- Automotive experience preferred
- Valid Driver’s License with reliable transportation
ABOUT US
We offer the best of both worlds: a family owned business with hands-on leadership, an open-door policy and no corporate headaches or politics. At the same time, we are progressive in the way we do business in today’s marketplace and offer all the latest tools and processes to be transparent, reputable and relevant on and offline.
We are proud to offer a great work environment with supportive management team. We are continuously improving and are dedicated to delivering a great customer experience.
WHAT YOU CAN EXPECT FROM US
- A competitive pay plan that provides the necessities and rewards for performance with a focus on work/personal life balance.
- High volume quality leads to ensure heavy commission.
- A positive environment with a foundation built on teamwork
- An opportunity to make a positive impact in an industry where some consumers are predisposed to a negative shopping experience
- A transparent, straightforward way of doing business and communicating with our clients
- A modern facility with all the technology to provide the best customer experience and support your day-to-day work.
- Professional hands on management team that it invested in your success.
- On-going training
- A great line up and some really cool cars, trucks and SUV's!
Feel free to reach out with any questions or message us here. We can't wait to hear from you!
Job Type: Full-time
Pay: Up to $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- Commission pay
- Monthly bonus
Work Location: In person
Salary : $75,000
