What are the responsibilities and job description for the Teller - Lebanon, VA position at FIRST BANK AND TRUST COMPANY?
First Bank and Trust is seeking a Teller in Lebanon, VA to join our team. The Tellers at First Bank and Trust are the primary contact for our customers. Tellers provide our customers with superior and quality customer service. These individuals promote the Bank’s products and services and provide customer referrals for new products and services on a daily basis.
KEY RESPONSIBILITIES:
- Assist customer with deposits, withdrawals, transfers, and other financial transactions.
- Provide excellent customer service by addressing inquiries and resolving issues.
- Maintain and balance a cash drawer accurately.
- Promote bank products and services to meet customer needs.
- Identify customer financial needs through active listening.
- Collaborate with team members to meet customer service and operational goals.
- Stay updated on banking regulations, product changes, and industry trends to provide accurate and up-to-date information to customers.
- Ensure compliance with all banking policies, procedures, and regulations.
- Respond to customer inquiries in person, over the phone, or via email.
- Ensuring compliance with all banking policies, procedures, and regulations.
QUALIFICATIONS:
- High school diploma or equivalent - required.
- Associate's degree - Accounting, Business, Finance, Communications and/or Marketing - preferred.
- Previous cash handing or customer service experience - preferred.
- Strong communications and interpersonal skills.
- Attention to detail.
- Basic computer proficiency and ability to learn banking software.
BENEFITS FOR FULL-TIME EMPLOYEES:
- PTO Leave is 20 Days per year earned on a monthly basis.
- First Bank and Trust recognizes 11 paid holidays, when the holidays occur during the work week.
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Medical, Dental and Vision Insurance coverage starts the 1st day of the month after hire date.
- Employees are automatically enrolled in the bank's 401K/ESOP Plan.
- First Bank and Trust provides basic life insurance coverage equal to two times an employees' base salary.
- First Bank and Trust provides long-term disability Insurance coverage.
- Normal work week is Monday- Friday between 8:00 - 6:00
- As needed - Saturday 8:00 - 1:00
The First Bank and Trust five core values are (1) High Quality Customer Service (2) Motivated Employees (3) Profits (4) Honesty and (5) Enjoyment
First Bank and Trust is an Equal Opportunity Employer EOE/AA/M/F/Disabled/Veteran
Monday- Friday 8:00-6:00 and as needed Saturday 8:00-1:00
