What are the responsibilities and job description for the Financial Services Professional position at First Bank of Wyoming?
About the Job
We are seeking a highly skilled Loan Support Specialist to join our team at First Bank of Wyoming. As a key member of our banking operations department, you will play a crucial role in supporting the loan process from boarding new loans to processing payments and reviewing daily reports.
Responsibilities:
- Maintain accurate and up-to-date loan information, including payments, boardings, and second reviews of new loans.
- Update customer information, process payoffs, closed loans, monthly balancing, and adjustments as needed.
- Provide exceptional customer service by answering calls and emails, maintaining confidentiality, and upholding the bank's image.
Requirements:
- 0-1 years of experience in a similar or related field, with high school diploma required (or equivalent combination of education and experience).
- Prior banking experience is preferred but not necessary.
- Strong problem-solving skills, ability to prioritize tasks, and effective communication skills.
