What are the responsibilities and job description for the Cash Management Sales Consultant position at First Bank & Trust?
Job Description
This person is responsible for the sale of business solutions products and services. This person will work closely and in conjunction with the Business Banking & Retail Banking Officers within all of FBT to offer appropriate and beneficial services and products while negotiating within the established guidelines. This person will work closely with other business solutions sales officers and team members and stay abreast of new and improved products and services within the marketplace and make recommendations that would benefit the clients and bank.
Qualifications: This person should have a bachelor’s degree in a business-related field and/or five years of bank related experience, or the equivalent. Knowledge of banking regulations is required. It is necessary that
this person maintains a high standard of personal representation, representing the bank and corporation in a professional manner at all times. This person must also work independently and possess excellent communication and time management skills. Effective sales and consultative skills are required while working in a team atmosphere.
Principal Responsibilities
Salary Grade 6
First Bank & Trust is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran. Read our complete Equal Employment Opportunity Policy Statement. Applicants who would like to request reasonable accommodation to the application or interview process should call Human Resources at 800.843.1552 or email hr@bankeasy.com.
This person is responsible for the sale of business solutions products and services. This person will work closely and in conjunction with the Business Banking & Retail Banking Officers within all of FBT to offer appropriate and beneficial services and products while negotiating within the established guidelines. This person will work closely with other business solutions sales officers and team members and stay abreast of new and improved products and services within the marketplace and make recommendations that would benefit the clients and bank.
Qualifications: This person should have a bachelor’s degree in a business-related field and/or five years of bank related experience, or the equivalent. Knowledge of banking regulations is required. It is necessary that
this person maintains a high standard of personal representation, representing the bank and corporation in a professional manner at all times. This person must also work independently and possess excellent communication and time management skills. Effective sales and consultative skills are required while working in a team atmosphere.
Principal Responsibilities
- Initiate outbound sales calls to new and existing business customers by responding to inbound inquiries and bank referrals. Schedule on-site appointments with business customers, including Business Banking Officers, if requested, for demonstration or presentations as needed. Travel regularly in the local area.
- Interview potential business customers to collect financial and related information in order to execute the proper analysis and structure of the needed Business Solutions service suitable for their business including; Business Online Banking, ACH origination, Wires, eDeposit, Account Analysis, Payment/Merchant Services and Business Credit and Debit Cards, Positive Pay, etc.
- Negotiate, where necessary, the terms under which the Business Solutions services will be extended, in accordance with existing bank policies and procedures, securing Business Banking Officer or Senior Management approval before the final sale is completed.
- Establish, develop, and maintain relationships with Business Banking Officers and internal bank staff to actively promote opportunities, exchange information and expand existing customer relationships. Effectively communicate with Business Bank Officers keeping them informed of customer requests and concerns.
- Analyze and compare current customer account statements, merchant service statements, and business services used by the business customer at another bank; looking for cost effectiveness and potential sales opportunity with business services offered by First Bank & Trust. Complete Request for Proposal (RFP) documents as requested by business customers and Business Bank Officers.
- Initiate outbound calls to business customers after training and installation is completed to verify intended results, guarantee customer satisfaction while determining further customer need. Facilitate resolution of in-depth customer questions or issues by routing and following up to appropriate personnel or departments.
- Demonstrate full knowledge of Business Solutions products and services along with relevant selling points and benefits, attending applicable training sessions supplied by vendors and other professional organizations. Stay abreast of industry trends, including legal, regulatory and economic issues which may impact the business customer and/or the bank.
- Consult with Manager to develop sales strategy for growth opportunities, while providing a regular and routine schedule of planned activities and appointments. Achieve sales activities within specified time frames as directed.
- Attend FBT business development meetings as requested and serve on other committees deemed appropriate by FBT management.
- Act in accordance with FBT policies and procedures as set forth in the employee handbook.
- Adhere to compliance procedures and participate in required compliance training.
Salary Grade 6
First Bank & Trust is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran. Read our complete Equal Employment Opportunity Policy Statement. Applicants who would like to request reasonable accommodation to the application or interview process should call Human Resources at 800.843.1552 or email hr@bankeasy.com.
