What are the responsibilities and job description for the Teller position at First Basin Credit Union?
We are searching for a quality candidate to fill our teller role. Tellers are expected to process all transactions accurately and efficiently in accordance with established policies and procedures. Tellers are the “frontline” of our credit union and play a fundamental role in achieving our member satisfaction and revenue growth objectives. You must be comfortable completing multiple transactions daily, communicate with different types of members and provide product information to members.
Responsibilities
- Conduct routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals, etc)
- Assess member needs and introduce new products and services (loan promotions, credit cards, savings accounts, etc)
- Go the “extra mile” to build trust relationships, member loyalty and satisfaction
- Comply with regulatory requirements
- Manage risk in every transaction and detect fraudulent transactions to prevent losses
- Resolve members’ issues and provide relevant information
Skills
- Proven working experience in banking, personal banking, retail banking or financial services is preferred
- Basic PC knowledge and familiarity with electronic equipment
- Strong communication and time management skills
- Customer satisfaction-oriented
- Attention to detail and mathematical skills
- High school education or GED equivalent required
Job Type: Full-time
Pay: $13.82 - $17.28 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Cash handling: 1 year (Preferred)
- Banking: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Odessa, TX: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $17
