What are the responsibilities and job description for the Banking Operations Manager position at First Business Bank?
Description
Position at First Business Bank
Join us today as the Banking Operations Manager!
First Business Bank is a Top Workplaces USA company, learn more here.
At the heart of First Business Bank, we believe success comes down to putting people first. Our people are our priority - they embody ambition, experience, and client focus. The result is extremely engaged employees who provide unmatched client satisfaction. With comprehensive total rewards to support our team members, a commitment to valuing each other's differences, and a focus on improving our communities, we are confident you'll find the experience is your advantage. We're delighted you're considering joining us!
Work Model : Hybrid- Requirement for 1 day per month onsite team meeting at our Madison, WI location or Kansas City, KS.
OVERVIEW :
The Banking Operations Manager oversees the Treasury Management Support Department by managing performance and day to day leadership of the team which is remote. The Manager will have product knowledge of the primary functions of ACH, online banking products, and remote deposit capture in order to facilitate implementation teams, monitoring the que, and overall reporting. This role is 75% management, 25% task oriented.
Essential responsibilities of the Banking Operations Manager :
- Supervise Treasury Management Support Team - 45%
Directly supervise effectively and efficiently the TM Support Department.
Participates as part of the management team
Attend regularly scheduled meetings to discuss cross department function obstacles
Manage Salesforce dashboards to ensure email tickets, new accounts, and maintenance requests are completed with established SLAs.
Position Requirements :
First Business Financial Services, Inc. is committed to providing equal employment opportunity to all applicants and employees regardless of their race, creed, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, transgender status, or any other characteristic protected by federal, state or local law. We are strongly committed to this policy and believe in the concept and spirit of the law.
