Business Development Executive

Position: Business Development Executive
Reports to: CEO
Hours: Full-time, Monday to Friday, 8:00 AM - 5:00 PM

About Us:

First Call is a locally owned and operated group of companies dedicated to providing holistic care to our community. We believe that each person we serve has physical, emotional, and spiritual needs, all of which are equally important and impactful. Our companies include:

• First Call Home Health – Offering skilled services, including nursing, physical therapy, occupational therapy, speech therapy, and social work services, to help patients improve their quality of life at home.
• First Call In-home Care – Providing private-duty in-home care, such as bathing, grooming, meal preparation, cleaning, and other personal care and household tasks, enabling clients to continue living in their own homes.
• First Call Hospice – Offering end-of-life care, including skilled nursing, bath aids, chaplain services, and other essential support.
• First Bite Organics – Providing high-quality organic meals.
• Outlook Christian School – Offering exceptional education to our students.

Position Overview:

The Business Development Executive will oversee the growth and operations of multiple departments, including Recruitment and Retention, Sales and Marketing, First Call In-Home Care, and First Bite Organics. This role will also require taking on assignments from the CFO, CEO, and COO to support the team as needed. The position is critical to driving the strategic growth of the company’s services and ensuring operational excellence across multiple areas.

Key Responsibilities:

1. Recruitment and Retention

• Meet goals for hiring quality staff in all business/departments.
• Meet goals for retention of staff by analyzing and implementing strategies to increase employee engagement.
• Conduct annual employee engagement surveys for all entities.
• Provide monthly reports on KPIs for employee recruitment and retention.
• Plan and organize recruitment and retention events.
• Supervise the Recruitment and Retention staff.

2. Sales and Marketing:

• Oversee and guide sales and marketing initiatives to drive growth across all business units.
• Conduct market research and analysis to identify trends, opportunities, and strategies for meeting sales targets.
• Develop and implement targeted strategies to promote services and drive client acquisition.
• Collaborate with teams to align sales and marketing efforts.

3. First Call In-Home Care:

• Lead and develop initiatives for growth and operational efficiency.
• Focus on caregiver retention to meet monthly billable hour targets.
• Drive growth and identify opportunities for improvement.
• Provide guidance and support as necessary.

4. First Bite Organics:

• Develop and oversee initiatives to increase business growth.
• Identify opportunities to improve margins and optimize business operations.
• Lead efforts to drive expansion and ensure operational goals are met.
• Provide monthly performance reports.

5. Other Duties:

• Maintain confidentiality and privacy of all client, employee, and facility information.
• Attend mandatory meetings, training sessions, and any other business-related events.
• Be flexible and willing to travel or work offsite as required for business expansion.

Qualifications/Skills:

• A minimum of a 4-year degree in a relevant field; an MBA is preferred or equivalent experience in running a small business.
• Passion for serving people holistically and making a positive impact on their lives.
• Strategic Vision: Executives need to be able to envision the future and develop long-term plans to achieve organizational goals.
• Decision-Making: Making sound judgments under pressure and with limited information is crucial.
• Leadership: Inspiring and motivating teams, fostering a positive work environment, and delegating effectively.
• Change Management: Being able to navigate and lead through organizational changes and transitions.
• Problem Solving: Identifying and resolving complex issues efficiently and effectively.

Job Type: Full-time

Pay: $70,000.00 - $89,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus opportunities

Work Location: In person

Salary : $70,000 - $89,000