Community Liaison (Account Executive) - Hospice

So, you like working with a creative, dynamic team and making a difference?

Sometimes the grass is greener!

The mission of First Call Hospice, a locally owned agency founded in 1993, is to provide individualized quality hospice care to meet the unique needs of patients with a limited life expectancy. The primary goal of First Call Hospice is to enhance the quality of life when the quantity of life is limited.

When you join First Call Hospice Team, we will

• Offer an extensive orientation, tailored to your needs.
• Pay 100% of full time Employee Medical Benefits, and offer a number of different benefits including dental, vision, and life insurance.
• Have 401K available to all employees.

First Call Hospice is growing and looking for experienced, compassionate Community Liaison to join our team.

JOB SUMMARY

A hospice Community Liaison develops a positive working relationship with doctors, nursing facilities, and hospitals who refer clients to hospice. Your responsibilities include communicating the benefits of home health care to these professionals and families, educating the community about hospice services, and conducting sales calls to existing and potential referral sources, such as a new hospital. Expect to interact with health care professionals daily, promote hospice services, and attend trade shows to create additional business. Other duties include maintaining a sales territory and finding new opportunities to meet monthly sales goals

Schedule: Weekends

DUTIES & RESPONSIBILITIES

• The Community Liaison determines primary decision makers and proactively builds positive, solid working relationships with members of the medical community and partners.
• Promotes and positions Hospice's patients care service through regular visits in a manner that illustrates and reflects the Hospice's quality of care and unique capabilities.
• Works to build the brand of the hospice as the preferred hospice provider in our service area to achieve and exceed agency goals for growth and census management.
• Makes regular, planned calls to secure new referrals, build census, and meet established goals on new and existing, referring physicians; facilities; case managers discharge planners and social workers in hospitals and skilled nursing facilities; and other health care providers.
• Conducts initial meeting with the patient and family giving an overview of hospice service and philosophy and obtains consents for care.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the Community Liaison. The employee may be requested to perform job-related tasks other than those stated in this description.

JOB REQUIREMENTS (Education, Experience, Knowledge, Skills & Abilities)

• Bachelor's degree in Marketing, Business Administration, or related field preferred, but not required.
• At least three years of experience in health care marketing management preferably in hospice care operations.
• Ability to market aggressively and deal tactfully with customers and the community.
• Knowledge of corporate business management.
• Demonstrates good communications skills, negotiation skills, and public relations skills.
• Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.

Why First Call?

First Call Hospice is part of the Cornerstone Group with close to 80 agencies throughout the country. While we are part of a large family, we operate as a local team. We understand we are nothing without great employees! It is through our team’s dedication to deliver life changing service that we become the “provider of choice” in the community that we serve. Join a culture of high performers who are on a mission to create the best agency in the Greater Sacramento Area!

What makes us unique besides our culture of high performers and exceptional care? At First Call, we foster an environment where clinicians and staff members have an unprecedented level of freedom to create and implement the programs that will best serve their patients and communities. We operate with the Core Values of CAPLICO in mind:

• Celebration
• Accountability
• Passion for Learning
• Love One Another
• Intelligent Risk Taking
• Customer Second
• Ownership

Job Type: Full-time

Pay: $80,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Supplemental Pay:

• Commission pay

Experience:

• Account Management: 2 years (Preferred)
• Healthcare: 2 years (Preferred)
• Hospice: 1 year (Preferred)

Work Location: On the road

Salary : $80,000 - $120,000