What are the responsibilities and job description for the Housekeeper Room Attndt position at First Carolina Management Inc As Agent For?
As a Housekeeping Room Attendant at SpringHill Suites by Marriott, you will play a crucial role in ensuring a clean, comfortable, and welcoming environment for our guests. You will be responsible for maintaining the cleanliness of guest rooms, hallways, and public spaces, while providing excellent customer service to enhance the guest experience.
Key Responsibilities:
Guest Room Cleaning:
- Clean and sanitize guest rooms according to Marriott’s high standards.
- Make beds, change linens, vacuum, dust, and wipe down furniture.
- Restock guest supplies, including towels, toiletries, and other amenities.
- Clean and disinfect bathrooms, including toilets, showers, sinks, and floors.
- Empty trash bins and remove recyclables.
Common Area Maintenance:
- Maintain the cleanliness of public spaces including hallways, elevators, and restrooms.
- Report any maintenance issues or damage to hotel management.
Guest Interaction:
- Provide friendly and professional service when interacting with guests.
- Respond to guest requests in a timely and efficient manner.
- Maintain guest confidentiality and follow Marriott’s privacy policies.
Safety & Cleanliness Standards:
- Adhere to all safety and health regulations and housekeeping procedures.
- Use cleaning chemicals safely and according to instructions.
- Ensure that all equipment and supplies are maintained in good working condition.
Team Collaboration:
- Work closely with other housekeeping staff, supervisors, and hotel management to meet guest expectations.
- Assist with laundry duties as needed.
Inventory Management:
- Keep track of linen and supply inventory and report shortages to housekeeping supervisors.
- Ensure that all linens and supplies are properly stored and organized.