What are the responsibilities and job description for the Lead Teller - Downtown Savannah position at FIRST CHATHAM BANK?
Position Summary: Under the direction of the Branch Manager, has the general responsibility, in addition to performing as a paying and receiving teller, to oversee all tellers within the branch and to ensure the smooth and orderly operation of the teller line and related functions. The work schedule is Monday - Friday.
Essential Functions
- Oversees all tellers for whom responsible; provides input to and may participate in teller appraisal process.
- Prepares teller schedule for Saturdays in order to maintain proper staffing.
- Ensures that each staff member submits work to scan in a neat and orderly manner, and that the teller’s daily balance sheet is properly prepared.
- Ensures each teller balances every day; provides assistance to locate any differences; and ensures that all differences are properly initialed and, if required, reported to the Manager or Auditor immediately.
- Monitors and controls all responsibilities generally performed by tellers delegating those duties in a manner which will maximize efficiency of the office.
- Ensures that the appearance of the teller area and personnel are neat, organized, and in accordance with Bank policy.
- Ensures that all negotiable and confidential records in the work area are properly secured each day.
- Oversees proper dually controlled daily opening of the night depository and the processing of the contents.
- Manages the branch vault cash and adheres to the BSA.
- Orders/Ships currency
- Refers Bank’s products and services to customers and prospects
- Accepts deposits and cashes checks verifying cash and endorsements, and issues receipts
- Issues Official Bank Checks and redeems U.S. Savings Bonds
- Accepts loan payments and safe deposit box rental payments.
- Answers customer inquiries and gives balances.
- Maintains confidentiality of the Bank’s records and customer transactions.
- Balances transactions at end of day and verifies cash totals.
- This position is responsible for a varying schedule to include opening and closing the Bank and Saturday work is required.
Additional Responsibilities
- Performs other duties as assigned by Branch Manager as they relate to the Bank and its functions.
