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Insurance Premium Payment Associate

First Choice Nurses
Virginia, VA Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/10/2025

Job Description

MUST BE LOCAL

Join the First Choice Nurses team today! www.firstchoicenurses.com

FCN is currently recruiting Passionate and Committed LPNs and for Per-Diem / local contract opportunities with our Facility Partners in Hampton Roads & surrounding cities. Per Diem and Contract Opportunities in the following VA locations : Virginia Beach Norfolk Portsmouth Chesapeake Suffolk Courtland Windsor Newport News Hampton Williamsburg.

Job description for Premium Billing Specialist I.

  • Training in office and work a hybrid schedule upon completion of training.

Training is done in the office 5 days, and after training they will have the opportunity to work 2 days at home.

  • Training : (approximately 4 to 6 weeks) Monday-Friday 8am to 5pm
  • Work hours : Between 8 : 00 AM to 5 : 00 PM - schedules vary due to phone coverage and lunch time as the temps can take either ½ hour or a full hour for lunch. Everyone hired must be flexible as working hours and lunch times are staggered to ensure adequate phone coverage. Schedules will be provided before training is completed.

    • NO WEEKENDS, NO OVERTIME

  • Interviews Required - video via MS Teams with camera on / phone as back up This assignment will take place in a Sentara facility that does not provide patient care. Job duties include, but are not limited to :
  • Post payments to members accounts.
  • Perform reconciliation of accounts.
  • Process payments that are not honored by the bank.
  • Process Refunds
  • Generate letters
  • Process adjustments to accounts (memos)
  • Respond to email inquiries
  • Answer telephone calls regarding rates, payments, and concerns members may have regarding billing. Process members payments to their account and document accordingly in the computer system. Route calls to appropriate departments. Provide excellent customer service skills and professional telephone conduct with members, brokers, and other internal representatives. Must be able to multi-task-talk and type or navigate between dual monitor screens at the same time.

    • Will also perform other duties as assigned by Team Coordinator.

  • Additional Requirements / Experience needed to be successful in the role :

    • Accounts Receivable experience or other accounting experience

    Microsoft Office

    Phone experience

    First Choice Nurses is a 12-year strong Nurse staffing agency dedicated to meeting the needs of our healthcare industry partners. We value our frontline staff and work hard for you so you can provide the highest quality care to your patients. We offer perdiem, local contracts, and travel contracts throughout the US.

    FIRST CHOICE NURSES OF EASTERN VIRGINIA is an EEO employer

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