What are the responsibilities and job description for the Banking Operations Associate position at First Citizens Community Bank?
Job Overview
We are seeking an experienced Banking Operations Associate to join our team at First Citizens Community Bank. This individual will be responsible for managing customer accounts, processing transactions, and performing various operational duties while upholding our bank's standards of quality and service excellence.
Responsibilities:
- Manage customer accounts, including opening and maintaining deposit accounts for consumers and businesses.
- Process transactions accurately and efficiently, ensuring seamless customer experiences.
- Maintain effective working relationships with colleagues to drive business results and exceed customer expectations.
Requirements:
- Strong analytical and problem-solving skills, with ability to think critically and resolve issues effectively.
- Able to work accurately and efficiently in fast-paced environments, meeting deadlines and adapting to changing priorities.
- High school diploma or equivalent educational experience, with one year of customer service and cash handling experience preferred.
