What are the responsibilities and job description for the Banking Operations Specialist position at First Citizens Community Bank?
Job Description
The Banking Operations Specialist plays a critical role in ensuring the smooth operation of our banking systems. This includes processing transactions, maintaining accurate records, and providing exceptional customer service.
Key Responsibilities:
Accurately process customer transactions, including deposits, withdrawals, and transfers. Maintain accurate and up-to-date records of customer transactions, accounts, and other relevant information. Provide timely and courteous customer service, responding to customer inquiries and resolving issues in a professional manner.
Requirements:
- <> High school diploma or equivalent educational experience required.
- <> Prior banking or financial industry experience an asset.
- <> Proficiency in banking software applications, excellent organizational and time management skills, and ability to work in a fast-paced environment.