What are the responsibilities and job description for the Branch Operations & Security Coordinator position at First Citizens Community Bank?
- Assist in monitoring and administration of deposit accounts and services, verifying internal non-lending related operating procedures through maintenance reports, ensuring the branches are complying with laws, regulations, and internal policies.
- Coordinate and schedule meetings, training sessions, and events as directed by the Branch Operations & Security Officer and Specialists.
- Maintain organized records of branch-related activities and communications.
- Collect, consolidate, and analyze data from various branch reports and security measures, ensuring timely submission of required reports.
- Assist in the coordination of branch audits, risk assessments, and compliance reviews.
- Assist in research and handling of customer problems in an accurate, timely and professional manner.
- Serve as a liaison between branches, the Branch Operations & Security Officer and Specialists, and other relevant departments.
- Assist in the implementation of new policies, procedures, and security measures, by effectively communicating changes and developing and implementing operational training materials for branch staff.
- Support the Branch Operations & Security Officer and Specialists in the execution of special projects aimed at improving branch efficiency, security, and customer experience.
HOURS will average approximately 40 per week. This position is budgeted for 2,080 hours per year.
