What are the responsibilities and job description for the Financial Services Associate position at First Citizens Community Bank?
Job Summary
We are seeking a highly motivated and detail-oriented Financial Services Associate to join our team at First Citizens Community Bank. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth execution of banking transactions.
Key Responsibilities:
- Cash Handling and Transactions: Process customer transactions accurately and efficiently, including handling cash, vault, and ATM responsibilities.
Open and maintain deposit accounts for consumers and businesses, as well as complete all necessary maintenance on customer accounts. Provide timely and courteous customer service, responding to customer inquiries and resolving issues in a professional manner.
Requirements:
- <> High school diploma or equivalent educational experience preferred.
- <> One year customer service and/or cash handling experience preferred.
- <> Ability to use personal computers and position-related software programs, as well as general office equipment such as telephones, calculators, coin sorters, currency counters, and copy machines.