What are the responsibilities and job description for the Relationship Manager II position at First Citizens Community Bank?
Utilize relationship management skills and techniques to service and expand current business relationships by proactive, ongoing contact with the customers to determine their financial needs and developing appropriate solutions by offering a broad spectrum of financial products and services (including, but not limited to, loans, deposits, cash management, merchant and wealth management services) in order to enhance existing business relationships and contribute to the bank’s profit and growth objectives.
Develop and administer a portfolio of commercial loans that meet or exceed the bank’s credit quality and profitability by demonstrating sound credit analysis, loan structuring and conducting annual reviews in compliance with established internal and regulatory policies and procedures while providing excellent customer service in order to contribute to the bank’s profit and growth objectives.
Identify and proactively contact non-customers individually or jointly with other financial service specialists in order to determine needs and provide solutions to new customers while maintaining a proactive new business development program in order to develop new business relationships and contribute to the bank’s profit and growth objectives.
Submit reports including reports on business development activities (such as pipeline report and weekly action plans) and report on emerging or potential problem loans in an accurate and timely manner in order to keep management informed of business development activities, problem loans and other information.
Develop and maintain a personal program for maintaining an adequate level of knowledge in lending, asset management and other banking matters, and demonstrate personal and interpersonal behavior, attitude, judgment, communication and initiative with customers and employees in order to ensure an acceptable degree of performance.
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