What are the responsibilities and job description for the Member Services Representative position at FIRST CITIZENS FEDERAL MASTER?
Company Overview
At FIRST CITIZENS FEDERAL MASTER, we prioritize building strong relationships with our customers and employees. Our core values - Doing What's Right, Getting Better Every Day, and Supporting and Improving Our Community - guide everything we do.
Job Responsibilities
This role involves overseeing the daily operations of our teller line, ensuring that every customer interaction is positive and memorable. As a Member Relationship Advisor, you will be responsible for managing teller functions, resolving customer issues, and maintaining a clean and organized workspace. Your primary goal will be to deliver exceptional customer experiences and foster long-term relationships with our members.
Key Qualifications
To excel in this position, you should possess excellent communication and interpersonal skills, be able to work effectively in a team environment, and demonstrate a commitment to continuous learning and professional growth. Experience working in a fast-paced financial institution, particularly in teller and customer service roles, is highly desirable.
What We Offer
In addition to competitive compensation and benefits, we provide ongoing training and development opportunities, enabling you to grow professionally and personally. Our supportive work environment, recognition programs, and employee appreciation events ensure that your contributions are valued and recognized.
At FIRST CITIZENS FEDERAL MASTER, we prioritize building strong relationships with our customers and employees. Our core values - Doing What's Right, Getting Better Every Day, and Supporting and Improving Our Community - guide everything we do.
Job Responsibilities
This role involves overseeing the daily operations of our teller line, ensuring that every customer interaction is positive and memorable. As a Member Relationship Advisor, you will be responsible for managing teller functions, resolving customer issues, and maintaining a clean and organized workspace. Your primary goal will be to deliver exceptional customer experiences and foster long-term relationships with our members.
Key Qualifications
To excel in this position, you should possess excellent communication and interpersonal skills, be able to work effectively in a team environment, and demonstrate a commitment to continuous learning and professional growth. Experience working in a fast-paced financial institution, particularly in teller and customer service roles, is highly desirable.
What We Offer
In addition to competitive compensation and benefits, we provide ongoing training and development opportunities, enabling you to grow professionally and personally. Our supportive work environment, recognition programs, and employee appreciation events ensure that your contributions are valued and recognized.
