What are the responsibilities and job description for the Customer Service Associate (Part-time) position at First Citizens National Bank?
Position: Customer Service Associate (part time position) Department: Downtown Drive-In (Dyersburg, TN)
Position Description: Serves in key sales role to match the Bank’s products/services with customer’s needs. Recognizes customers’ needs for additional products/services and makes timely and appropriate referrals. Entrusted with handling cash, providing amazing service to customers, and properly processing transactions. Exercises some independent judgment under moderate supervision. Provides “Welcome Home” experience to customers and teammates.
Qualifications: Excellent customer/employee relationship skills, knowledge of Bank products, team worker, problem solving skills and basic computer skills. A minimum of two years CSA and/or CSR experience is preferred.
Working Conditions: Available to work up to 29 hours weekly. Will work one Saturday (8:45 am – Noon) monthly. Team atmosphere. Part time status; flexible work hours. Eligible for dental and vision insurance benefits, incentive plan and retirement plans (ESOP & 401k).
Job Type: Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 15 – 29 per week
Benefits:
- 401(k)
- Dental insurance
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $15 - $18