What are the responsibilities and job description for the Express Service Technician - Rack Attack & C Level Experience position at First Class HALT?
At First Class HALT, we go above and beyond the industry standard. And that’s because our main objective is to provide all customers with the same type of service that we would want for ourselves. We treat every customer with respect and each car like it’s our own. To do this, we’ve created and maintained several additional perks and programs that reflect the quality of our services and just how much First Class cares.
First Class HALT specializes in the repair and maintenance of Honda, Acura, Lexus, and Toyota vehicles. We pride ourselves on delivering high-quality service, efficiency, and an exceptional customer experience. Our Express Service Technicians play a key role in our Speed of Service Lift Process —ensuring vehicles are serviced quickly, accurately, and with attention to detail.
Job Summary
As an Express Service Technician – Rack Attack & Quick Lube Specialist , you will perform essential maintenance and light-duty repairs, focusing on speed, precision, and quality . You will work in a fast-paced environment, executing our streamlined Speed of Service Lift Process to keep vehicles moving efficiently through the shop.
Key Responsibilities
- Perform quick-service maintenance such as oil changes, fluid top-offs, tire rotations, and filter replacements.
- Execute the "Rack Attack" lift process , ensuring vehicles are positioned, inspected, and serviced quickly.
- Conduct multi-point inspections and report findings to service advisors.
- Follow strict safety and quality control guidelines to maintain high service standards.
- Work as a team player , collaborating with technicians and advisors to ensure seamless workflow.
- Keep work areas clean and organized , following shop cleanliness standards.
- Use shop management software ( Tekmetric ) to document work and flag any issues.
- Maintain a strong sense of urgency while ensuring accuracy in all tasks.
- Assist with light-duty tasks, such as bulb replacements, battery testing, and wiper installations.
Qualifications & Skills
Why Join First Class HALT?
