What are the responsibilities and job description for the Security Operations Supervisor (SOS)-Cheyenne, WY position at First Coast Security Services?
With a culture of recognition and reputation for world-class security, First Coast Security Services is an elite security company that is operating across the United States! Our passion lies in protecting each customer's best interests - whatever, wherever, and whoever that may be. Our Uniformed Security Specialists provide world-class services, they represent highly trained professionals who are inspired to serve at their utmost potential. We ensure this by recruiting, training, and retaining officers who share our commitment to excellence.
FCS has had the privilege of partnering with customers in the commercial, residential, and government sectors around the country for more than 20 years. The company has grown tremendously by adhering to its core values of excellence, courage, integrity, and professionalism. FCS is a licensed security agency in multiple states across the country. Start your journey with us today!
Security Operations Supervisor (SOS) Role Overview
The Security Operations Supervisor (SOS) plays a vital role in ensuring the daily supervision at the Data Center. The SOS is responsible for overseeing tasks and activities, as directed by the site Security Operations Manager (SOM).
Key Responsibilities
- Foster a culture of excellence in security, leading by example and setting high standards
- Provide operational reports to site security management as requested or on a routine basis
- Track and report daily and weekly shift updates, including significant events, team meetings, and training completed
- Lead and support the security team during operations, incident escalation, and response
- Ensure all security posts are manned according to global standards
- Provide support and relief to posts as needed
- Oversee vendor Post Orders (POs) and ensure compliance with client requirements
- Report, escalate, and manage incidents, emergencies, and site issues in accordance with client global standards
- Collaborate with the site Training Coordinator (TC) and SOM to provide up-to-date initiatives based on training needs analysis
- Oversee documented shift handover processes for operational effectiveness
- Act as a liaison between site security management and the data center security team when required
- Ensure uniformed security personnel adhere to global standards
- Identifying opportunities for improvement and implementing changes to enhance security operations
- Providing feedback and coaching to security personnel to enhance their performance
- Developing and implementing strategies to improve staff engagement and motivation
- Complete other tasks, projects, and administrative duties as assigned by the SOM or Client.
High School Diploma or GED
- This is a salaried position paying $37 per hour.
- We offer full benefits including medical, dental, vision, and life insurance plus 120 hours of paid time off annually and catered meals.
- Upward mobility: We offer regular opportunities for advancement based on performance.
- Supportive Team Environment: Join a dedicated team that values collaboration, professional growth, and teamwork.
- Training and development: Continuous professional development is a key part of our commitment to excellence.
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, 401K/403b Plan, Catered meals
First Coast Security is an Equal Opportunity / Affirmative Action employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce.
Salary : $37
