What are the responsibilities and job description for the Security Operations Manager position at First Coast Security?
Overview
With a culture of recognition and reputation for world-class security, First Coast Security Services is an elite security company that is operating across the United States! Our passion lies in protecting each customer’s best interests — whatever, wherever, and whoever that may be. Our Unarmed Security Officers provide world-class services, they represent highly trained professionals who are inspired to serve at their utmost potential. We ensure this by recruiting, training, and retaining officers who share our commitment to excellence.
FCS has had the privilege of partnering with customers in the commercial, residential, and government sectors around the country for more than 20 years. The company has grown tremendously by adhering to its core values of excellence, courage, integrity, and professionalism. FCS is a licensed security agency in multiple states across the country. Start your journey as an Unarmed Security Officer today!
Job Skills / Requirements
Security Operations Manager (SOM)
The SOM is responsible for managing and developing the onsite security team. The SOM will lead the security team through daily operations and all incident escalations. The SOM partners and supports site based global security leadership to ensure all identified client security needs are addressed.
Responsibilities include but are not limited to the following:
The SOM is responsible for managing and developing the onsite security team. The SOM will lead the security team through daily operations and all incident escalations. The SOM partners and supports site based global security leadership to ensure all identified client security needs are addressed.
Responsibilities include but are not limited to the following:
- Accountable for managing site security operations team, ensuring all Meta global security policies and procedures and
- other relevant documentation is adhered to.
- Lead vendor security team response for crisis management events on site.
- Responsible for ensuring that all vendor security staff are trained and knowledgeable to Meta standards when on post.
- INB3022273
- Meta Confidential Physical Security Statement of Services with No Personal Data (02.2023) 8 of 21
- Provide the customer with reports, briefings and other requested information on a frequent or on ad hoc basis.
- Responsible and accountable for ensuring that the security vendor team have the tools and equipment necessary to
- carry out their prescribed duties.
- Collaborate with the GSSM and GSAM on all operational security needs as identified.
- Accountable to implement and ensure robust post and shift handover procedures.
- Comply with the site standardized guarding models, only deploying additional resources upon receipt of prior Meta
- approval.
- Ensure an effective communications plan is implemented and documented throughout all levels of the security team.
- Ensure that supervisory visits to assigned posts are occurring on a daily basis and documented accordingly.
- Accountable and responsible for ensuring that all security vendor staff maintain confidentiality management and
- privacy standards in accordance with Meta and relevant legislation.
- Manage and direct an effective SOS team on site.
- Interviews, selects, and manages the training of new SOC employees. Routinely measures and assesses the proficiency
- and effectiveness of the SOC team.
- Immaculate presentation that adheres to prescribed dress code (civilian casual).
