What are the responsibilities and job description for the BSA/Fraud Specialist position at First Community Credit Union of Oregon?

Job Description

You are a perfect match for our Credit Union!

The BSA / Fraud Specialist position is a key role at First Community and affords a rewarding career with competitive pay and excellent benefits. Opportunities abound to provide exceptional service while promoting our wide array of financial products and services. Employees who are successful in making referrals are eligible for monthly incentives.

Enthusiastic and outgoing individual can showcase their relationship building skills to enhance our customer banking experience. You will join a team of motivated, dedicated, and empowered employees who strive to provide superior service and conduct accurate transactions, while complying with policies, procedures, and regulatory banking requirements.

Requirements :

This position requires a high school diploma or equivalent and a proven track record in customer service. Exceptional computer / data entry and typing skills and a working knowledge of the Internet are required.

Must demonstrates a positive attitude, professional image, and be self-motivated and have the ability to manage multiple projects and tasks simultaneously. Possesses effective oral and written communication skills. Prior banking experience is preferred.

A BSA / Fraud Specialist must be highly motivated, a problem solver with strong analytical skills and detail-oriented. The role of a Fraud Specialist is crucial in protecting FCCU and our members from financial losses due to fraudulent activity.

Essential Functions :

Utilizes software, reports, logs and transaction data to identify fraud trends, suspicious activity, and money laundering. Investigates alerts of potentially suspicious activity from the monitoring software. Conducts analysis of transaction activity and documents conclusions.
Conducting comprehensive case investigations which includes analyzing transaction information, reviewing customer data, researching open source and media checks, and filing a SAR when appropriate.
Working cooperatively with internal departments to obtain and analyze necessary information related to investigate and resolve fraud cases.
Respond promptly to fraud alerts and take necessary actions to mitigate risks, recommending account / share closures, case escalations or case referrals as appropriate to Fraud Analysts.
Preparing quality investigative documentation which includes detailed case notes and attachments of internal and external research in Service Events and the Fraud Log.
Understands the requirements and reporting thresholds for filing Suspicious Activity Reports (SARs). Reviews reports and transaction information to determine when SARs are required for single and recurring reports. Demonstrates knowledge of SAR filing deadlines and the form’s field requirements. May file SARs using the BSA e-filing system once approved for final submission.
Documents Activity Review Requests submitted by staff for suspicious activity on Fraud Log and submits cases when additional information is required.
Assists in compiling information from the credit union’s core system and related reports to identify money laundering, tax evasion, suspicious activity, and fraudulent behavior.
May assist with conducting ongoing monitoring of credit union accounts found to have suspicious activity.
Recognizes fraud trends and makes recommendations for modifications to systems to identify new fraudulent schemes arising from new products / services or fraud patterns.
Understands record keeping requirements for the Bank Secrecy Act.
Answers incoming phone calls and correspondence from Credit Union staff, performs research to respond to staff questions relating to the Bank Secrecy Act, and directs other questions to appropriate departments.
May be cross trained in BSA Specialist responsibilities / functions to backup this position as needed.
Represents the Credit Union with honesty, integrity and trust at all times.
Adheres to established internal policies and procedures for compliance. Completes required compliance training in a timely manner and complies with all regulations within scope of the position.
Adheres to the requirements of the Bank Secrecy Act, OFAC, USA PATRIOT Act and anti-money laundering regulations.
Performs all other duties as assigned.

Base Expectations :

Be willing to perform any duty (beyond essential functions above) as assigned.

Demonstrates working knowledge of applicable Microsoft Office applications and possesses the ability to learn new applications independently.

Maintains an understanding of Credit Union products and services.

Demonstrates ability to solve problems and make decisions within responsibility level.

Provides exemplary internal customer service and fosters teamwork throughout the Credit Union.

Recognizes and listens to member / coworker requests and / or concerns and identifies their needs so they may be better served.

Assists with gathering information as required of the position and as requested by the AVP of BSA / Fraud.

Adequately performs operational functions to fulfill the requirements of the position and provides other support functions as requested.

Communicates effectively with others by demonstrating positive listening and personal communication skills, including providing timely responses to questions and concerns.

Maintains punctuality while adhering to the assigned work schedule.

Working Conditions :

Occasional lifting, carrying, pushing, and pulling of items weighing up to 60 lbs.

Potential exposure to the threat of violence at any time.

Occasional business travel may be required.

Sitting or standing for extended periods of time may be required.

Repetitive motions and extensive keyboarding may be required.

Company's website : www.myfirstccu.org

First Community Credit Union is an equal opportunity employer. We are committed to diversity, equity and inclusion. All qualified individuals are encouraged to apply and will be given full consideration for employment regardless of race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability or any other classification protected by applicable federal, state or local law. Applicants may request reasonable accommodation to participate in the application process. Equal opportunity employer, including protected Veterans and individuals with disabilities.

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