What are the responsibilities and job description for the Banking Professional position at First Community Credit Union?
Our Mission
At First Community Credit Union, our mission is to provide exceptional service and help our members achieve financial growth. We're committed to building strong relationships with our members, understanding their financial needs and providing tailored solutions to meet their goals.
Job Role
In this role, you'll be responsible for delivering exceptional customer service to our members, processing transactions, and promoting financial products and services. You'll work closely with our team to achieve common goals and objectives, ensuring that our members receive the best possible service.
Key Tasks
- Member Support: Provide personalized support to our members, addressing their needs and concerns in a timely and professional manner.
- Transaction Processing: Process routine financial transactions, including deposits, withdrawals, and transfers, ensuring accuracy and efficiency.
- Product Knowledge: Stay up-to-date on our financial products and services, using this knowledge to cross-sell and promote relevant offerings to our members.
- Relationship Building: Develop and maintain strong relationships with our members, understanding their financial goals and providing tailored solutions to meet their needs.
Essential Skills
- Communication: Excellent communication and interpersonal skills; ability to work in a fast-paced environment.
- Computer Skills: Basic computer skills and knowledge of office equipment.
- Personal Qualities: Positive attitude, strong work ethic, and commitment to excellence.