What are the responsibilities and job description for the Teller Supervisor position at FIRST COMMUNITY CREDIT UNION?
General Summary
Primary Responsibilities :
- Model a high energetic, world-class service and sales culture that continually strives to improve the way we serve our members.
- Responsible for the supervision, training and coordination of job duties of tellers and Head tellers.
- Assist the Head tellers with questions they have on teller duties or balancing of checks.
- Hold meetings to train the Head tellers of common errors or any changes that occur.
- Accountable for all cash on premises.
- Perform accurate financial transactions for members.
- Offer credit union products and services that fit individual member needs.
- Provide administrative support as needed under the supervision of the Branch Manager or Operations Manager.
- Uphold a strong sales culture within the credit union.
Primary Qualifications : Passionate and enthusiastic; possess world class service and leadership skills; strong knowledge and understanding of FCCU products and services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Working Conditions :
Normal office working conditions with the absence of disagreeable elements.
Note : The statements herein are intended to describe the general nature of level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer
Required Knowledge, Skills, and Abilities :
Education and Experience :
This position requires a high school education and 1-2 years of previous experience as a teller. Employees must comply with government and other regulations affecting the credit union industry including but not limited to the Bank Secrecy Act and The USA Patriot Act.
Compensation details : 17-19 Hourly Wage
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