VP Branch Manager (US Based)

Role and Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Oversee all assigned branch or team operations.
• Work cohesively with employees and Management to ensure proficient file and processing standards are met.
• Regularly meet with Supervisor to account for production standards and ensure pipeline accuracy.
• Drive sales volume into the organization and coach employees to succeed in meeting their production expectations (as described in the Loan Officer agreement).
• Administer all company internal, external rules, HR polices, Employee handbook guidance, any and all other policy provisions that protect the soundness of the company.
• Recruit, hire, train, demote, and terminate branch and team employees when necessary, operating in conjunction with our HR policies and provisions.
• Carry oneself in a positive and dignified manner representing the company and community with integrity.
• Utilize the marketing team and functions to help optimize sales efforts.
• Rehearse and conduct sales training, role playing, and implement “best practices” for optimum sales success.
• Lead all team employees in all technology facets including, but not limited to, Avista, AUS decision engines, social media marketing, etc.
• Organize and host routine branch and team meetings to ensure company announcements and communication levels are flowing between all employee levels.
• Assist department heads and operational staff employees with their needs.
• Insure optimum performance levels between sales and operations. Specifically, monitor and gauge performance between branch processing, underwriting, closing, postclosing, and secondary.
• Work cooperatively with upper management through goal setting, performance metrics, and evaluations.
• Managing specific budgets as requested by Management.
• Perform as a Producing Manager, keeping personal loan production at or above $500k on a monthly average.
• Participate as applicable, in networking groups and functions representing FCM. This includes but not limited to community projects, Chamber of Commerce functions, Rotary Clubs, realtor associations and builder associations.
• Maintain Dodd Frank / NMLS federally registered status.
• Other duties as assigned

SUPERVISORY RESPONSIBILITIES This job supervises the Branch Managers at all locations. This position will also be responsible for the supervision of future remote locations as they develop.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIRED EDUCATION / EXPERIENCE: Bachelor’s degree or equivalent work experience. Five or more years of experience in mortgage banking with emphasis on sales. Minimum five years of supervisory experience.

KNOWLEDGE, SKILLS, AND ABILITIES

• Highly detailed and organized. Successfully engage in multiple initiatives simultaneously.
• Record of accomplishment of meeting deadlines, delivering high quality results, and demonstrating accountability and ownership of work and actions.
• Strong analytical and problemsolving skills to critically evaluate the information gathered from multiple sources, reconcile conflicts, decompose highlevel information into details, abstract up from lowlevel information to a more general understanding, distinguish presented user requests from the underlying true needs, and distinguish solution ideas from requirements.
• Excellent written and verbal communication skills.
• Experience working with and drafting requirements for application developers.

TECHNOLOGY SKILLS

Ability to use Microsoft Office Excel and Word at beginner level. Able to send and receive emails. Able to use a calculator to calculate figures and amounts such as discounts, interest, commissions and percentages.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

Comments: This job description is an outline of the major recurring responsibilities of the job. It is not intended to be all-inclusive of the work to be performed. Other related job objectives, special assignments and less significant responsibilities will be performed by the incumbent(s).