What are the responsibilities and job description for the Network Infrastructure Manager position at First Community Services?
Job Description
We are seeking a highly skilled IT Design Lead to join our team at First Community Services. As a key member of our technical services team, you will be responsible for designing and implementing secure and resilient technology architectures that meet current and anticipated future IT requirements.
Main Responsibilities
- Design Secure Architectures
- Ensure the design of all processes, roles, responsibilities, and documentation is regularly reviewed and audited for efficiency, effectiveness, and compliance.
- Develop Measurement Methods
- Produce and maintain all aspects of IT specification, including designs, architectures, topologies, and configurations of infrastructure, environment, applications, and data.
- Recommend Innovative Solutions
- Translate logical designs into physical designs, considering business requirements, target environments, processes, performance requirements, existing systems, and services.
Additional Responsibilities
- Create and maintain IT design policies, philosophies, and criteria covering connectivity, capacity, interfaces, security, resilience, recovery, access, remote access, and ensuring new services meet their service levels and targets.
- Work with capacity management and review IT traffic volumes and requirements, identifying trends in traffic flows and levels of service.
- Propose design enhancements to IT infrastructure, capacity changes, continuity, backup, and recovery arrangements as required.
- Review IT costs against external service providers, new developments, and new services, initiating proposals to change IT design where cost reductions and benefits can be achieved.
- Provide advice and guidance on design and planning phases of IT systems to ensure requirements are reflected in overall specifications.
- Interface with designers and planners from external vendors and service providers to ensure external IT services meet agreed service levels and targets.
- Select new IT infrastructure or technology solutions.
- Take technical responsibility for IT standards, policy, and design for significant projects or major application areas.
- Assume full responsibility for design aspects of all stages of IT system lifecycle, including investigation, analysis, specification, design, development, construction, testing, maintenance, upgrade, transition, operation, and improvement.
Leadership and Management
- Manage strategic Technical Services projects.
- DIRECTING the management of telecommunications, desktop, and network initiatives.
- Prepare and manage departmental budgets in a cost-effective manner.
- Ensure appropriate staffing and provide departmental leadership.
- Be on call 24x7 for operational emergencies requiring management attention.
