What are the responsibilities and job description for the Branch Manager position at First Convenience Bank?
- Responsible for the daily activities of an assigned bank branch including, but not limited to sales production, teller and new account opening operations, staff development and customer service
- Accountable for the new account production and branch targets by ensuring branch employee participation as outlined in the Branch Manager Sales Expectations document.
- Plan, implement, and maintain ongoing aggressive, sound program of business development to meet objectives
- Participate in community associations and events for Bank promotion
- Familiar with all teller and new account opening responsibilities, monitor, and provide assistance and instructions to employees as needed or required
- Assist tellers in locating cash discrepancies and informing the proper personnel
- Handle special or escalated customer concerns
- Provide bank services to a diverse customer base, including a large Spanish speaking population
- Accountable for career development of staff including support, guidance, direction and training
- Maintain communication between branch/center and upper management
- Responsible for timely monthly reports
- Ensure branch compliance with all operational procedures and abide by applicable banking regulations
- Other duties as assigned
Physical Requirements:
- Required to stand or walk for extended periods of time dependent upon branch location
- Operate a computer and other office machinery
- Ability to lift up to 25 lbs
FCBI is an equal opportunity employer.
Requirements
- High School diploma or equivalency
- At least 18 years of age
- Minimum of one year management/supervisory experience
- Strong sales skills with the ability to effectively develop business
- Proven ability to establish and maintain sound relationships with existing and potential customers
- Proven success motivating a sales force
- Excellent communication skills, leadership and organizational skills
- Extensive cash handling experience
- Experience working in a high volume, fast paced environment
- Must successfully pass background investigation according to company policy
- Must be able to get along with co-workers and work effectively in a team environment
- Must be able to work a flexible schedule including evenings, weekends, and holidays. Schedules are prepared based on business need and subject to change at any time.
Preferred:
- Four-year college degree in business/management or related degree
- Banking industry experience
- Familiarity with banking laws and ordinances: Reg cc policies, OFAC, etc.
