What are the responsibilities and job description for the Customer Experience Manager position at First Convenience Bank?
**About Us:**
First Convenience Bank is an equal opportunity employer committed to diversity and inclusion. We offer a dynamic work environment, competitive compensation, and opportunities for career growth and development.
Role Overview:**
We are seeking a talented Branch Supervisor to lead our team at First Convenience Bank. In this role, you will be responsible for ensuring the smooth operation of our branch, providing exceptional customer service, and driving sales growth.
Main Responsibilities:
- Manage daily branch activities, including cash handling and customer transactions.
- Lead a team of personal bankers, providing guidance and support to ensure they meet their sales targets.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with other departments to achieve business objectives.
Requirements:
- Strong leadership and communication skills.
- Minimum 3 years of experience in banking or financial services.
- Bachelor's degree in Business Administration or related field.
- Ability to work in a fast-paced environment.
