What are the responsibilities and job description for the Banking Associate position at First Farmers Bank and Trust Company?
Job Overview
At First Farmers Bank and Trust Company, we are seeking a highly motivated and detail-oriented Banking Associate to join our retail banking team. In this role, you will be responsible for providing exceptional customer service and support to our clients.
The successful candidate will possess strong cash handling abilities, comprehensive knowledge of bank products and operations, and excellent communication and listening skills. They will also be committed to maintaining confidentiality in daily operations and interactions with customers. As a key member of our team, you will work effectively in a fast-paced environment, resolving customer issues and inquiries in a professional and timely manner.
Key Responsibilities:
Requirements:
At First Farmers Bank and Trust Company, we are seeking a highly motivated and detail-oriented Banking Associate to join our retail banking team. In this role, you will be responsible for providing exceptional customer service and support to our clients.
The successful candidate will possess strong cash handling abilities, comprehensive knowledge of bank products and operations, and excellent communication and listening skills. They will also be committed to maintaining confidentiality in daily operations and interactions with customers. As a key member of our team, you will work effectively in a fast-paced environment, resolving customer issues and inquiries in a professional and timely manner.
Key Responsibilities:
- Process customer transactions, such as cashing checks, handling deposits, withdrawals, and cashier's checks.
- Balance cash within the teller drawer daily.
- Manage and resolve all customer requests for updates, inquiries, and any problems either in person or over the phone.
- Comply with BSA/AML/OFAC regulations and guidelines while identifying and reporting any type of suspicious activity or clients to management and/or the Security Department.
- Maintain a position of trust and responsibility by keeping all customer business confidential.
Requirements:
- Responsible to the Regional Branch Manager for the fulfillment of duties assigned.
- Skills needed include strong cash handling abilities, knowledge of appropriate government regulations, comprehensive knowledge of bank products, and operations.
- Must have excellent communication and listening skills, a strong commitment to providing quality service, and attention to detail.
