What are the responsibilities and job description for the Customer Service Representative position at First Farmers Bank and Trust Company?
Job Overview
The Personal Banker Float is a vital role at First Farmers Bank and Trust Company, where you will provide exceptional customer service and support in all aspects of retail banking. This position requires a strong commitment to understanding client needs, providing quality service, and deepening relationships through value-added products and services.
Main Responsibilities:
Requirements:
The Personal Banker Float is a vital role at First Farmers Bank and Trust Company, where you will provide exceptional customer service and support in all aspects of retail banking. This position requires a strong commitment to understanding client needs, providing quality service, and deepening relationships through value-added products and services.
Main Responsibilities:
- Process customer transactions efficiently, including cashing checks, handling deposits, withdrawals, and cashier's checks.
- Balance cash within the teller drawer daily to maintain accuracy and security.
- Comply with regulatory requirements and identify suspicious activity while maintaining confidentiality and integrity.
- Provide education on bank products and services, promoting financial well-being and growth for customers.
Requirements:
- Strong communication and interpersonal skills, with a focus on customer satisfaction and relationship-building.
- Ability to work effectively in a team environment and maintain confidentiality in daily operations.
- Demonstrated knowledge of bank products, operations, and regulatory requirements.
- Excellent problem-solving and analytical skills, with a focus on efficiency and accuracy.
