What are the responsibilities and job description for the Deposit Services Specialist position at First Federal Bank of Louisiana?
First Federal Bank of Louisiana is currently seeking a Deposit Services Specialist at our Main Office located in Lake Charles, LA. This is not a remote position. The schedule is Monday – Friday, 8 AM – 5 PM, with some holidays required.
About Us
First Federal Bank of Louisiana is a full-service, locally owned, community bank that has helped build the communities we serve for 70 years. With 16 branches serving 11 communities in Louisiana, we are proud to offer our customers a wide variety of products and services to meet all of their financial needs. We offer Personal and Business Checking Accounts, Savings and CDs, multiple Retirement options, Home Equity Lines of Credit, as well as Mortgages and Consumer Loans. Our established Investment and Insurance divisions also offer a full line of products. Over the years, First Federal Bank has established a reputation for fast, professional service. We believe our customers expect and deserve nothing less.
Position Summary
Performs a wide variety of duties relating to deposit accounts, corrections, monitoring and account maintenance. Serves as a subject-matter-expert in one or more of the following operational areas: overdraft privilege program (ODP), deposit account maintenance, payment processing, same day transactions and next day exceptions.
Essential Duties & Responsibilities
- Assists with audits and procedures pertaining to operational area of expertise
- Balances and monitors general leger accounts
- Monitors and processes next day payment exception reports; reviews next day checks for exceptions
- Accomplishes daily ODP duties including, but not limited to, generating & mailing letters, monitoring accounts, and performing maintenance for ODP
- Assists customers and bank employees with deposit account maintenance, payment exceptions, and overdraft privilege
- Performs deposit account maintenance; scans and indexes documentation
- Processes Death Notifications (DNE)
- Monitors and assists bank employees with all customer and account Address Changes
- Processes all incoming and outgoing Wire Payments
- Stay informed in current Check, ACH and Wire Payment Rules & Regulations
- Compliance training is assigned to all Bank personnel based on their position with the Bank. Employees are required to complete all assigned training timely and in accordance with Bank policy.
Overdraft Privilege duties & responsibilities include:
- Manages overdraft privilege program; monitors for failed internal procedures; trains and coaches employees to help mitigate operational risk
- Processes, monitors and reports deposits account charge-off activity to the Board of Directors
- Assists in monitoring vendor and government publications for regulatory compliance updates
- Initiates recovery efforts by communicating with overdrawn deposit account holders
ACH duties & responsibilities include:
- Oversees ACH reclamation processing
- Monitors Federal Reserve/Fedline Statements
- Processes Fedline and internal adjustments
Core Processor Maintenance duties & responsibilities include:
- Stays abreast of Core Processing specifications, codes, and processes; monitors any changes that may occur
Minimum Qualifications
- High school diploma or general education degree (GED)
- A minimum of five (5) years of general banking experience OR two (2) years of deposit operations experience
- Accredited ACH Professional, National Check Professional, or Accredited Payments Risk Professional certifications preferred, but not required
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are a basic summary of the knowledge, skill, and/or ability required. The full job description is attached as a pdf to this job posting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties & Responsibilities
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Opportunity Employer
The employment policy of First Federal Bank and its subsidiaries is to provide an equal employment opportunity for all employees and job applicants without regard to race, color, religion, sex, national origin, age, individuals with disabilities, protected veteran status, sexual orientation, gender identity, genetic information, or any other legally protected characteristics or activities in accordance with applicable laws.
