What are the responsibilities and job description for the Operations Assistant position at First Federal Bank?
TITLE: OPERATIONS ASSISTANT
- Full Time
- Office Location: 611 East College Street, Dickson, TN 37055
Job Overview
As an Operations Assistant, you will play a crucial role in supporting the daily operations of the organization. You will be responsible for providing administrative assistance and ensuring efficient office procedures.
MAJOR FUNCTIONS
Full-time operational functions to include but not limited to:
- Primary customer service contact on phone calls
- Daily NSF duties
- Bank Prenote verification
- Verify and send wires for customers.
- Assist in daily mail delivery
- Debit card maintenance for customers
- Assist with customers calls
- Weekly ATM maintenance
- Reset and unlock customers & Employees on online banking
- Assists in daily reports.
- Back up Branch Capture and Deposit Corrections
NATURE AND SCOPE
- As an Operations Assistant the incumbent is responsible for providing high quality service to customers and associates of FIRST FEDERAL BANK.
- The incumbent must have a working knowledge of operations and assigned duties.
- The responsibilities of this position require the incumbent to be able to use various types of equipment.
MINIMUM QUALIFICATIONS
- High School Diploma
- Data Entry Skills
- Willingness to work well with others
- Previous banking experience is recommended, but not required.
Job Type: Full-time
Pay: $28,000.00 - $37,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $28,000 - $37,000
