What are the responsibilities and job description for the Teller and Customer Service Representative position at First Federal Community Bank?
Teller and Customer Service Representative Job Description
We are seeking a friendly and knowledgeable Teller and Customer Service Representative to join our team.
Responsibilities:
- Provide exceptional customer service to customers, both in-person and over the phone.
- Process customer transactions, including deposits, withdrawals, and loan payments.
- Develop and maintain knowledge of our products and services to effectively promote them to customers.
- Work closely with internal teams to identify opportunities for improvement and implement changes that enhance the customer experience.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment and adapt to changing priorities.
- Familiarity with financial services industry a plus.
