What are the responsibilities and job description for the System Administrator I position at First Financial Bank NA?
SCOPE / CONTACTS : The System Administrator will provide first and second line technical support to internal staff. The successful candidate will require aptitude for working with applications / systems to undertake analysis, diagnosis and resolution of staff issues, which may range from straightforward to more complicated technical issues.ESSENTIAL FUNCTIONS : Provides remote and on-site software installation services; ensures software applications are fully functionalAssists the customer on use and feature functionality of the applicationCommunicates the customers needs / expectations to appropriate personnelNotifies appropriate personnel of any application issuesMay analyze transaction processingWork as a liaison between the development team and technology teamServe as a Subject-Matter Expert and Technical Support for the current implementation and capabilities of the systemHelp identify software functionality and verify configuration of parametersRequired to help test, implement, and evaluate new / existing software / applicationsCoordinate UAT for existing software updates / changes and any new software introduced in the environmentMust be able to learn quickly / be detail oriented / have effective communication skillsProactively initiates positive change, ready to take independent action, make decisions and prepares in advanceAnalyzes information skillfully and develops solutions; makes rational, sound, timely decisions based on facts and procedures in place for alternatives availableWill require travel to remote locations within our companyMINIMUM QUALIFICATIONS : High school graduate or equivalentAble to work occasional holidays, weekends, or extended hoursPeriodic assignment to after-hours supportMust be proficient in Computer systemsDesire and ability to self-manage and learn diverse software applicationsDetail-oriented and logical thinker with strong analytical skillsCapable of solving intermediate technical problemsStrong written and verbal communication skillsExperience in systems analysis and project managementPREFERRED QUALIFICATIONS : Familiar with Office suite and overall PC operationExperience in client software installationExperience in banking or accounting software systems (Jack Henry Core)The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities